Customer Reviews for Baxter Auto Repair & Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Baxter Auto Repair & Service
I am very dissatisfied with my most recent UHaul experience. I specifically called to place my order so that I could ensure the pick-up and drop-off locations would be close by. Even though I was assured by the person on the phone that they would be, I was assigned a pick-up location in a different town from where I was departing from and then my drop-off location was in a different town as well. I was forced to pay an additional fee for mileage to cover it, even though the extra miles were just for the distance I incurred picking up and dropping off. I will not be using your services again and I plan on telling all my friends as well. What are you going to do to right this situation? My father, who has a medical condition had to pick up the truck in a different city from where he lives, even though I specifically asked for it to be in Cookeville. It was not the fault of the people at the local spots, but more an issue with the person at the call center I suppose.