Overall this truck needs to be inspected. Even while driving it empty, the gear shift and the entire cab of the truck is rattling unlike any U-Haul We’ve ever driven. While taking it 5hrs up the road into VA, it had a tendency to catch on gears and had a hard time maintaining its normal load. This truck needs to be serviced.
Jeffery P
Affordable Storage Guys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cookeville, TN 38501
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Customer Reviews
- 4.5 Average Customer Rating
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Lady at the business left right before opening even though she saw me waiting, didn't say anything, and was gone for about 45 minutes. I contacted Uhaul and they said to pickup the truck via key dropbox, but the box didn't have any keys inside... after a 45 min wait the lady at the business showed back up, offered no apology, and she didn't have the appliance dolly I rented. The truck was dirty in the back and only had roughly a quarter of a tank of fuel. When returning the truck, I couldn't return after hours (even though they say they are open to after hours pickup and drop off) because the gate was locked. So I waited again for about 45 min for the gate to be unlocked.
Nathan WThe UHaul rep. was a gem, absolutely wonderful to deal with. I was so grateful for her help and understanding.
Warner Hdrop off was a bit frustrating
Diane DGreat service
TAMMY D