Customer Reviews for Bay City Exxon
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bay City Exxon
The man in the convenience store was not ready to help or give info as to what I was supposed to do with the trailer. I had to ask him. Then he wanted me to back up and put it in place and I guess remove it from the trailer hitch. He finally stepped up and removed it once I started to do it. It was very strange. Overall it was ok and if I had to go there again I would.
IT is a gas station. Attendant barely speaks English and is attending to the front counter of the gas station while trying to take rental reservation. I made reservations on line and it still took over an hour to get my trailer. The guys was very nice, but if they are going to do rentals, there needs to be a person for the counter and a person for rentals.
Found the gas station and it had 1 guy in there who was rude.
Then he finally walked out and checked that I'd refilled to 3/4 which I had. I asked him to walk it for damage and to ck to see it was clean and he said "NO BOTHER". He did Not fill in the check list and I told him about oil light.
Not a good experience and we WILL NOT be renting from you again.Very bad ending and we are renting again from someone. I'm NOT prejustice but BOTH Indians were Rude, smelly and very Un professional!