Bay City Exxon (U-Haul Neighborhood Dealer)

Bay City Exxon (U-Haul Neighborhood Dealer)

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Address

1400 7th St
Bay City, TX 77414

(979) 245-6272

Driving directions

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Details

Standard Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat-Sun: 8 am - 3 pm

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Customer Reviews for Bay City Exxon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bay City Exxon

Overall rating: 3 out of 5 stars

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Jo S. on 7/7/2014
Rating: 3 out of 5 stars

Found the gas station and it had 1 guy in there who was rude. Then he finally walked out and checked that I'd refilled to 3/4 which I had. I asked him to walk it for damage and to ck to see it was clean and he said "NO BOTHER". He did Not fill in the check list and I told him about oil light. Not a good experience and we WILL NOT be renting from you again.Very bad ending and we are renting again from someone. I'm NOT prejustice but BOTH Indians were Rude, smelly and very Un professional!

DAVID S. on 4/12/2014
Rating: 2 out of 5 stars

Store was more interested in the customers in the store than renting the equipment. Had to load the dolly and blankets myself and the clerk had a hard time completing the transaction both during the renting and return.

GAVIN T. on 4/5/2014
Rating: 1 out of 5 stars

I couldn't understand the guy, he told me to go move the truck to his parking lot and he would check me in. I moved the truck and as I was walking back inside he got into a van with someone and left? I went inside and the guy in there said he was busy and I had to wait because he had customers. I called uhaul and let them know. I am really mad that I had to pay this almost 700 bucks for this equipment and burn 300 bucks in gas only to be given poor equipment and very poor service.