Customer Reviews for Bay City Exxon
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bay City Exxon
The truck we rented was low on oil. We informed the uHaul Rep, but we still had to purchase the oil from that store & fill the truck ourselves. We inquired about being reimbursed & were told that we would be paid back at the drop off location. Also the day before pick up, I asked if the appliance dolly that I had ordered would be available. First I was told it wasn't showing on my order & then I was told it would be available. However, when I arrived to pick up the truck & supplies, they said they couldn't find the dolly & didn't know what happened to it.