Jackson services was such a friendly with a smile perfect atmosphere! Smooth as Texas made silk. Thank YouLarry R G.
Trailer Rental & Towing in Bay City, TX at Jackson Services
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bay City, TX 77414
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Jackson Services in Bay City, TX is a great place to rent your U-Haul.Donald R.
Have better people with customer service that will make sure the equipment is clean and making sure everything works so I won't have to go to different locations to find a trailer then to only find out the straps don't hold on one of them then y'all charge me an additional $60 something dollars for gas when I put gas in the truck and it was just a little low because that truck eats gas like no tomorrow and I HATE THE FACT THAT I HAD TO KEEP THE TRUCK FOR 5 days and I only needed it for two so that was extra money spent I hope I never have to use uhaul againLEXUS B.
It was a great experience.LATOYA D.
Truck needed an oil change and rates were too highHector U.
Quick and easyYesenia S.
Thanks so much, the move went great!Timothy B.
We scheduled well in advance for Angleton pickup where we were moving from. Three days prior, told had to go to Clute. ONE DAY prior told go to Rosenberg. I asked why not Bay City,,it is closer, so that is where we picked it up. Truck clean but Dolly was dirty.JOSEPH S.
The service at this location (Jackson Services) was excellent. However, at first, I had re reservation at the site off of Highway 60. The gentleman there was very rude, so I switched to Jackson's service. I feel he needs better training in how to deal with customs respectfully.Eddie R.
Place was very unorganized and crowded with people. No attempt for social distancing. They were having trouble with UHaul software and took way to long to pick up trailer. Trailer was clean and had no problems.James G.
There wasn't an issue with this location.Richard K.
Checked in online no one there. Was still charged extra for dropping off late even after all the trouble we had. Not happy with trailer or condition or hassle!Marvin N.
Make sure the truck don't mess like pee in the cab. It was the worst 7 hour drive I've ever had to make.Sherry M.
customer service was excellent and very efficient. will use again if in the area.James T.
Fix your computer software. It took 45 minutes to get the reservation completed.Fredrick M.
Friendly people, they did all the hook up while I sat in my truck.Mark L.
My last unit to Bay City, TX had a faulty door, it soaked all my belongings up to a $30 cleaning bill, that rate was $49 + insurance $40 this time same direction back, same type of unit, it was $75 + $40. What the hell, what a scam!Charles G.
Only quarter tank of gas and truck dirtySharon W.
Dropped off key in key slot, there was no problem. Move was great.Susie C.
Was not mentioned that 1 month free storage was available upon arrival to destination.david V.
Everything went wellMarlene W.
The attendant was very helpful and cared about my needs.THOMAS L.
The personnel was very friendly and did everything to accommodate my needs. Will definitely come back to this place.Tomas L.
My truck lease was till 9am in the morning, and I work 7 am to 4pm. The the lady at Jackson Services was very nice and helpful and said that I could drop off the truck any time during the day before closing time. I am definitely pleased with the Uhaul's customer centricity.Sumit M.
I was not able to drop off the truck at the location originally assigned because they were closed and your system would not acknowledge the drop off location through my phone. I had to call customer service to get re-routed to another location. It took over an hour to get the truck returned because of your system. There needs to be a better way!!!!!Doug M.