Customer Reviews for Castrol Premium Lube Express
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Castrol Premium Lube Express
excellent service and equipment.
friendly, courteous, professional service. A+
Very easy to deal with. One of the best locations I've been too.
Everyone was courteous and friendly . The computer system was down Saturday but we worked it out
Thank yuo for the van, it helped out alot
The check-in was normal, but I had a problem with my electrical connection and they offered no support to help me. They told me to "check with my mechanic." My mechanic is in Michigan. I was visiting to pick up furniture from my mother's house. They could care less and blamed U-Haul for not allowing them to help. I never heard of this before. At L&G, the service was much better and the owner helpful. This place was not.
Brakes and steering went out on the 14 foot truck. Had to get it towed by Round the Clock Diesel Repair. They just opened and have a huge selection of new hauls. I highly recommend Round the Clock.
I was told you could tow a trailer with the cargo van this was false I would have gone eslewhere. It took more trips and I could not move tall items I will not go here again
Please fix the driver's side door so that the key works.
We offer a Full Cleaning Service, Inside the cab is our specialty for U-Haul to Maintain their Fleet at a small Reasonable cost per truck/van for looking its best and protect U-Hauls Investments. If Interested , Please Call Rich and Matt @ 880-428-9117
Best UHAUL Visit ever great people and i know where to get my car serviced now as well
The location that I scheduled was changed on me last minute, and really screwed up my whole move. due to time constraints I was forced to leave a number of things behind, and have had to waste a lot of gas going back and forth to my old apartment to pick up things left bahind. This whole experience was very upsetting to me, and I will definately be looking around for better options for my next move. Also, the ignition to the truck was faulty, and I couldn't start it the first time.
Friendly customer service. Easy to access location. Rental van was in good shape. Quick check-out. Very satisfied overall.
Make sure I pick it up at the original pickup location. On the day of a move, having to drive an extra hour was a pain.
Unlike other UHaul equipment I have rented, this unit was in excellent shape and showed signs of recent, pre-rental maintenance (freshly lubed hitch, new bearing caps on axles, etc.) Employees friendly and helpful too!
Price was quoted incorrectly when I called to reserve the truck. I was told 35 for the truck with .68cents a mile and was charged .99cents per mile. When i called to question this I was told that I was lying. Will never rent there again.
I will NEVER rent from Uhaul again. The gas gauge & gas tank on the truck that I had were both faulty and when I broke down and called the "help" number I was NOT helped but instead the woman on the other end was extremely rude and did NOT help me at all. She put me on hold for 20 minutes and then put on a different woman who was unwilling to help me also. I have never in my life received such horrible "customer service". When I called on Monday to report the problem my information was taken and I was told that I would receive a call back within 24 hours and that I would be compensated in some way. I never received a call back & was never compensated. I own a small business and have MANY business connections. I will be telling every person I know to not waste their time & never deal with Uhaul. I would also like to say that I rented a UHaul on a almost weekly business for my catering business.
Please advise your Putnam location tot change there opening time to 9AM. Thanks.
Great People and very helpfull,,,Will go again
Great place to get uhaul from,,,Excellent cust svc