Customer Reviews for Commercial Cutting Equipment
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Commercial Cutting Equipment
Had the proper piece of equipment. Transactions for pick up and drop off were handled quickly and efficiently.
Tom was great very helpful.we had a great experience due to thier help.
The cargo area light was not working. We had to move in the dark. We had to sweep the truck before using it. Even though the paperwork said the truck had a half tank, it did not. I ended up putting extra in the tank at my cost. Although it wasn't completely on half when I turned it in, it still had a little more than when I rented it. I wasn't given much of a chance to read the documentation. I felt rushed. Sign here. Sign here. I never got to look at the truck before the rental was made because of the rush. If I had, I would have seen the truck was dirty and had less than half a tank. This is about the average for any U-Haul dealer I've used.
My experience with this location was very good. However, I had reserved at a different location using the online service and when I arrived, that location was closed and when I called they were of no help. Uhaul's Customer Service found another location that was close, but it was still incredibly frustrating. All this after at the beginning of March my "guaranteed" reservation for a moving truck and car transport was not available and I had to go 80 miles (round trip) out of the way to get one. I understand that sometimes things happen however, 2 less than satisfactory experiences with your company makes me reluctant to ever use you again. Thank you for your time.
The facility was not particularly well maintained. It was an equipment sales facility with UHaul as a sideline. However the gentleman helping me was very friendly and knowledgable. Got me set up and on my way in no time.