I arrived at 7am as I was scheduled. I opened the app and it told me to come back at 9am when the store was open. It did not give me a code to retrieve my keys or anything. I called the customers service line to have to wait over an hour. That hour came and went with no help. I stayed on live chat the entire time to get zero help. That put me behind 2 hrs. This location was nice, clean, and friendly. It was the app and lack of customer service on the phone that was terrible.Jason D.
Moving Truck Rental in Maryville, TN at 321 Smoke Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Maryville, TN 37804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Person that I spoke to me was not knowledgeable or pretended to not know. Charged me for after hours fee which I did not return after hours. Did nothing to remove charge, said â€˜call u-haul' to address. When return truck parked wherever I was able to park in smal parking lot. Person insisted in me backing up truck, which I was not able to do as an inexperienced truck driver. In the end, person assisting me backed up the truck. This location is not suitable for a 26 foot truck!Mark R.
Helpful and friendly, young people.GLORIA W.