The size trailer I reserved was not available when I arrived because "the turn signal light was not working" so I had to rent a larger size trailer that I did not need for an additional $15. Then after declining the insurance it was added anyway. It was immediately refunded but the refund did not include the tax on the insurance. The equipment I used was fine.
Brett H
411 Storage South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maryville, TN 37801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Perfect, hope see you next time.
Peter VStaff very friendly and informative
WILLIAM PI reserved a 9' van for 10:30 am and when I arrived at the store, the van was already rented. I got a slightly larger truck for the same price. I had to clean out the truck before using it. The driver's seat had two 6 inch slices in it and there was only 3/4 tank of gas. The store associate was friendly and got me on my way quickly. I really appreciated that.
Keith AI didn’t care much for being told a bunch of different stuff by the person we picked it up from and it was kind of dirty but dropping it off here in Somerset and they were excellent and they corrected and fixed any problems. That’s the first one that I picked you up from told me what offers I had. I’ve bring it new multiple times and I’ll keep renting and I would always recommend U-Haul to anybody if you guys do make it easy and usually you try to help and you did this time when I dropped it off thank you God bless.
Mike L