Trailer tires were bald and I was worried about a blowout or flat tire when fully loaded at highway speed. Trailer had trash in it at pick up. Trailer was not ready when I arrived during my pick up window. Had to help the owner push it around so I could hook up to it. More of an inconvenience and a delay in departure more than anything.
Cory W
411 Storage South
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Maryville, TN 37801
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Customer Reviews
- 4.5 Average Customer Rating
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Again, the app doesn’t work. It won’t verify the code. The lot attendant said “Just leave it and go.” He was friendly enough, but gave me no receipt.
Roy SI booked this from the uhaul website, with an auto transport for a golfcart. The transport ramps were way too wide for a golfcart. When I told the pick up location they said they could (RIG) it to make it work. Yeah, no, that’s all i would need to have some accident and a 10k golfcart wold not be insured. Then I was told there’s nothing that could be done and I’d have to drop off the transport back where I picked it up. 30 mile away. I said bullshit, your problem, your fault you pick it up. I got hung up on. Finally was resolved by a nice guy who gave a damn, he did pick ity up. I had to get a transport service to bring the cart to me, which cost me another $1031 dollars. IWILL NEVER USE ANY uhaul SERVICES AGAIN!
Grant CThe size trailer I reserved was not available when I arrived because "the turn signal light was not working" so I had to rent a larger size trailer that I did not need for an additional $15. Then after declining the insurance it was added anyway. It was immediately refunded but the refund did not include the tax on the insurance. The equipment I used was fine.
Brett HPerfect, hope see you next time.
Peter V