Customer Reviews for Ernies Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ernies Auto
I reserved a 14' uhaul truck 2 weeks prior to my "pick-up" date of Saturday April 5th. I informed the clerk that I would pick the truck up @ 8:30 am on the 5th. The clerk called me @ 8:00 am on the 5th of April and said they couldn't get a truck the day before, but that I would have the truck by 10:00am. Then the clerk called @ 9:30am and said it would be 10:30am when the truck got there. I arrived 2 the Uhaul location @10:30 and no one was there @ there was a padlock on the door. I drove to the other 2 Uhaul locations in town & there wasn't any trucks there either. I drove back to the original location @ 11:00am, and the clerk was there and said I wouldn't have the truck until 3:30pm! I canceled the reservation on the spot! I will tell everyone I know, NOT to reserve a uhaul from this business.
Very limited supplies like boxes and dolly and packing materials
The woman at Ernie's Auto was exceptionally helpful and professional. We will recommend this place of business for renting Uhaul..