Customer Reviews for Nima Food Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Nima Food Mart
Great customer service! Location is at a gas station so it is super easy to refuel when you return the truck.
Only one worker there so I had to wait to get the truck and wait to deliver the truck. The owner was very nice.
The gentlemen were most helpful. The vehicle was in excellent condition. The whole transaction was smooth and efficient. I would use them again.
I think there was a glitch in the system because I ended up with Nima's Food Mart instead of my chosen location. But it all worked out. The gentleman who was running the store was incredibly polite and helpful. Moving is very stressful, and I appreciated his kindness on this day. Somehow he managed to take care of me while also running the whole store by himself!
I've moved with uhaul an number of times, and in various parts of the country. The service at this location was far and away the best.
They arranged for a different truck at the last minute when the one I'd reserved wasn't available, and called me when it became available earlier than planned. They did this during the busiest week of the year for moving in this area. I wouldn't go anywhere else in Athens
Very good customer service. College town we used them twice this year. And will use them next year. Also good price. Pierre letourneau
Living in a college town, I have moved several times, always using U-Haul. NEVER again. The woman left THREE voicemails on my phone within a five minute timespan asking us to bring back the truck before we were supposed to be because they had another customer. This does not include us talking on the phone twice before 9am. We booked it for 24-hours over the phone. They shouldn't be so money hungry as to over-book it. There was trash in the U-Haul when we first opened it. After returning the U-Haul, the woman charged us late fees. Once she agreed that they were not fair, it became our inconvenience to call the corporate number to have the charges taken away. She also said "that's fine" when we told her that we need another U-Haul in a week and would not use her and "no problem" when we told her the inconvenience it caused. We have since been transferred to three different managers - no solution so far. Moving is stressful enough, this experience was outrageous. I will share with all of my family and friends.
Nothing. Proprietor was friendly, efficient, and knowledgeable. Made it very easy.
It's great that U-Haul exist because it is affordable and very helpful when you are moving. I would recommend U-Haul to anyone who's moving.
There was no confusion picking up the trailer. They even help hook the trailer up to my truck! I would use this location again.
I lock truck key inside while checking gas gadge I uhaul CENTER across where fill up gas they refused to help to unlock
They need more people working so they can work the store and hook up trailers at the same time.
It took 45 minutes for us to check out the truck and tow dolly, the guy acted like he had no idea what he was doing and took care of customers while we were waiting on him to complete or order. The tow dolly he gave us had no working right brake light or turning signal but he shoved it at us anyway and said we didn't need those. He also told us not to buy insurance on the trailer. The tow dolly was the worst piece of equipment uhaul has ever owned. It literally fell apart on our trip to Louisiana. We are VERY lucky the truck we were pulling didn't fall off the tow dolly and injure ourselves or other people on the road. The safety chain and strap that holds the tire BOTH fell off going down the road. It almost caused multiple accidents as we were in downtown Jackson, MS when it happened. Luckily my husband is smarter than most and was able to use different chains to secure the vehicle on the tow dolly since your equipment so horribly failed. The absolute worst uhaul or trailer towing experience we have ever had.
Eliminate duplicate questions on this survey.
$ Remind me that I can rent OR BUY equipment and supplies, such as furniture blankets. $
Install a backup assist camera like the one on my SUV.
Let me rent or buy a simple (Garmin?) GPS.
Good, easy experience. I'd rent from them again.