U-Haul Moving & Storage of West Athens

U-Haul Moving & Storage of West Athens

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Address

2900 Atlanta Hwy
Athens, GA 30606

(706) 548-8080

(Us Hwy 78)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Athens, GA at U-Haul Moving & Storage of West Athens

Moving to or from Athens, GA, 30606? Get FREE truck rental rate quotes at U-Haul Moving & Storage of West Athens. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Athens, GA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of West Athens

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Athens, GA.

Cargo vans and pickup truck rentals in Athens, GA

U-Haul cargo van rentals and pickup trucks in Athens, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Athens, GA, 30606. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Athens, GA, reserve a van for your moving needs from U-Haul Moving & Storage of West Athens!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MAKSIM Y. on 7/24/2016
Rating: 1 out of 5 stars

Waited for an hour to get the truck. The lady in the shop was talking to me and 3 other people at the same time and not caring that she had a line of angry customers. After I paid I was told to wait for someone to bring me the truck and it took another 25 minutes. With 13 miles drive and the minimal insurance I paid $82 for 15" truck which was advertised at $29. Obviously $29 is just one the 5 fees that you have to pay, so that was really misleading

Richard B. on 7/23/2016
Rating: 3 out of 5 stars

Check in line was long and I waited about 25 minutes.

CHARLES F. on 7/20/2016
Rating: 2 out of 5 stars

We have been renting trucks every Tuesday for 15 years, but when we went to pick up our reserved truck Tuesday morning, our reservation had been canceled. This has happened several times lately, in spite of our prior reservations.

Derek C. on 7/19/2016
Rating: 2 out of 5 stars

I've used this location multiple times. It is common for them to be understaffed and there to be an excessive wait. This time was particularly bad. One of your workers even announced loudly to the entire store that they were hiring if anyone was interested! I suggest someone consider the anticipated volume of customer traffic and staff accordingly.

Robert H. on 7/18/2016
Rating: 5 out of 5 stars

The Athens staff was fantastic! Friendly and fast. Very well done!

jad f. on 7/18/2016
Rating: 5 out of 5 stars

A guy came right over, logged me in, and I was on my way.

JOHN H. on 7/18/2016
Rating: 5 out of 5 stars

We were 100% satisfied with our U-Haul experience. Staff was courteous, knowledgable and super efficient!!! Thanks so much!!

Carrie M. on 7/18/2016
Rating: 1 out of 5 stars

I returned the truck in the exact condition that I received it, and yet I was charged with a cleaning fee. When I called to inquiry about what "not clean" about the truck, no one was able to tell me. What a scam.

Robert S. on 7/17/2016
Rating: 5 out of 5 stars

The reservation system worked well, and staff were very friendly and very competent and hard working. My equipment was ready on time and they were able to make last minute changes to my reservation to make the experience perfect!

THOMAS R. on 7/17/2016
Rating: 5 out of 5 stars

I found this U-Haul location and specifically the manager (I believe her name was Dawn) to be outstanding. I have used U-Haul up and down the east coast and this is the best I have ever been treated. Dawn runs a very "tight ship". I listened to her talk with her employees and other customers and was very impressed with all communications. She also had a great personality which is needed if you are going to have a successful business. What you can do to improve: "Get all your other U-Haul locations to be managed in the same manner"

Lakeisha K. on 7/17/2016
Rating: 1 out of 5 stars

I was over charged for my Uhaul and when I tried to get assistance with the mix up, the Manager Dawn was extremely rude. This was by far the worst customer service experience ever.

kenya p. on 7/16/2016
Rating: 1 out of 5 stars

I had reservation made them 2 weeks ahead of time when u came in to pick the uhaul up it was not ready an i stood in line 35 mins before I was waited on..the women tht was working did not know there job an looked really confused. I was latelling meeting my movers because of the extremely long wait I experienced it was the worse experience I have had with uhaul..please get some experienced people so they can get u in an out especially when u have a reservation that's what a reservation is for right?? Not to come in a stand in a line for over 30 mins before you are helped. ????????smh!!!

tammy m. on 7/16/2016
Rating: 4 out of 5 stars

They were great it wasn't their fault uhaul messed it all up on the other end. Dawn the manager was so very nice and tried to help the best she could.

Steven M. on 7/16/2016
Rating: 4 out of 5 stars

Did the advanced check in and it did not seem to make much of a difference. The associate who checked me in seemed like she was reading a script and was not very customer friendly.

Doug B. on 7/14/2016
Rating: 4 out of 5 stars

Excellent service provided both at pick up and drop off.

Anna A. on 7/14/2016
Rating: 2 out of 5 stars

I had an online reservation and waited 40 minutes in the store to pick up my uhaul. There was only one person helping customers. It was not her fault but it was terribly understaffed.

Sarah N. on 7/13/2016
Rating: 4 out of 5 stars

My original pickup location, a chevron station on Hawthorne in Athens moved my reservation here after much ado. The first location was very disorganized and cancelled my first truck! So glad this location had one and the employees were so kind and helpful, quite a change from the gas station. They even re-swept the truck before I got it because they did not feel it was clean enough, very thorough and competent.

Ryan M. on 7/13/2016
Rating: 5 out of 5 stars

What was shaping up to be a smooth and relatively easy move, turned into a nightmare without warning. I was stressed and scrambling to sort out how to improve and correct the ridiculous situation my landlord put me in. At my most stressful moment, Dawn swooped in and helped ease my frayed nerves. She politely explained all of my options and searched high-and-low for the best possible solution available. Even though we weren't able to find an adequate alternate solution, Dawn played an integral role in the final resolution to my situation. She was so helpful and kind. I can't thank her enough for her help. 10/10 - would/will recommend the West Athens location to anyone and everyone. Thanks!

TYLER A. on 7/12/2016
Rating: 1 out of 5 stars

When you know the customer has to pick up the truck at store opening, why don't you have the truck ready and in line to come out? We had to wait 45 minutes because a truck with a dead battery was blocking our truck in. Manager was rude and unhelpful and even came outside yelling at us. We rented two trucks and 16 bags of blankets, then had to hand carry all the blankets to the other side of the store even though the employees should have carried them over to that side knowing that was the side of the building where the truck was located. Very inefficient operation at this store.

A. G. A. on 7/10/2016
Rating: 5 out of 5 stars

Unit needs new wiper blades.

Arnold B. on 7/9/2016
Rating: 3 out of 5 stars

Choose a different location. Had to wait approx 20 minutes for service. The lady at the desk appeared to be on a personal (cell) phone call. She ended up walking off with 6-8 customers in line, and went outside. The trailer we rented, a 6x12, was very old & in poor condition. The weatherstripping around the roll-up door was torn & loose. The door would not stay up without a prop. Not a good rental experience.

Ralph J. on 7/8/2016
Rating: 4 out of 5 stars

While we were conducting business at one counter location, other workers were being silly and loud among themselves at another counter location making it difficult for us to hear and understand the person we were working with (whom I believe did an excellant job in spite of the activity going on around us). The outside person who brought us the truck was also very good. Overall - I would not hesitate for a second to use this location again.

Jessica S. on 7/7/2016
Rating: 2 out of 5 stars

Poor customer service. Staff was very unprofessional and was joking around and eating while trying to assist customers. In addition, my reservation was cancelled because I didn't pick it up at 11:30am. When I made the reservation I only got to choose a pick up date, not a time. In addition, I was texted the morning of my pick up interpreted the text to mean that my truck was available for pick up at 11:30am and after, not that my reservation would be cancelled if I did not pick it up by 11:30am. Uhaul also called, but did NOT leave a message. Had they left a message I would have called them back. The fact that I went to go pick up my truck (that I had reserved and ALREADY checked-in online) only to find out that they cancelled my reservation and gave my truck away was extremely upsetting as I was to move the very next day. If this is something that Uhaul is going to start requiring, a specific pick up time, at least make it an option during the reservation process to select a time. Don't send the customer a text message the day of pick up stating a specific time. Some people have jobs. Also, in all of the emails I received and the text message it NEVER mentioned that my reservation would be cancelled. This needs to be added so customers are aware that their reservation will be cancelled. The lady who assisted us also selected a drop off location that was 15 miles away from our house. There were 4 other drop off locations within a 2 mile radius of our home and for some god awful reason she selected something 15 miles away. Due to this experience I will never use Uhaul again or recommend this company.

Werner G. on 7/7/2016
Rating: 2 out of 5 stars

Long wait even with an appointment and rude counter person with a bad attitude. Would more than likely utilize a competitor if customer sercice is that poor. Return was easy and person accepting return was decent and friendly, making the earlier rudeness more insulting.

maryann w. on 7/6/2016
Rating: 4 out of 5 stars

They should focus more or have more people working on Saturday when they are very busy