Customer Reviews for Dawgs Food Mart
(U-Haul Neighborhood Dealer)

29 reviews

350 Macon Hwy   Athens, GA 30606

(706) 395-2266

Location Hours

  • Mon-Sat: 11 am - 11 pm
  • Sun: 1 pm - 10 pm
Special Operating Hours
  • 1/17/2022 - 2/1/2022: Closed

Services at this Location:

Contact Us

(706) 395-2266

350 Macon Hwy
Athens, GA 30606

Services at this Location:

Location Hours

  • Mon-Sat: 11 am - 11 pm
  • Sun: 1 pm - 10 pm
Special Operating Hours
  • 1/17/2022 - 2/1/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Sunday I looked online and found a location only half a mile from me. I went there on a Monday And set up a reservation for the following Saturday.. Thursday I called them to confirm the reservation and they told me that that I could not pick up that location even though I had a confirmation text and number. They said l had to pick up at a location 15 minutes away. I called the 2nd location and confirmed the truck for Saturday. Saturday once I arrived at the further location I was told that they had no trucks and that I didn't have a reservation. I insisted that I had called and conformed they had a truck for me. They showed me the reservations and said I didn't have one. I showed them on their cellphone where they were wrong and where I had seen my name in yellow. The complete check in pricess was a joke with all my personal information being given to the worker on his cellphone. No paperwork at all.. Luckily somebody was late for their pick up so they gave me one of theirs after waiting a while to figure it out.. They charge 99 cents per mile when the other location give me a much better rate. It was raining hard and when I went to get in my truck the window was left open so it was wet inside. Once returning the truck I handed thr worker the key and he said thank you. No walk around, no milage check no gas check no nothing. I left feeling like the Che k out process yeas very sketchy. I'm extremely unhappy with the whole process

THOMAS P. 
Rating:
1.0

Customer did not leave a comment.

LAQUIDIA D. 
Rating:
2.0

I got to this location 7 hours before their closing time. Upon trying to turn my keys in to the person working, I was told that I had to sign my truck back in online, but the email said that was only if it was after hours. He told me that because I'd gotten the truck in a different location that he couldn't sign it in at his location because the software didn't work that way and that it could only be turned in online. If this is actually true, why does the email from Uhaul say that that link is only for after hours?

Keith C. 
Rating:
5.0

Excellent people

VIJAY R. 
Rating:
5.0

Make the deposite a lil cheaper when it comes to those lil small u-hauls.

derick B. 
Rating:
3.0

Kind of an odd location to pick up a vehicle at a run down package store with two trucks. Seemed shady. Store owner was very nice.

Jeff C. 
Rating:
3.0

The owner was more than helpful and went out of his way when I returned the trailer. He has a small store but is next to a huge three story self storage facility. Very convenient for drop off.

JODY R. 
Rating:
1.0

Truck cab was filthy and smelt like a urinal. I was told I would get my return receipt in 10 minutes. I had to call both the store and customer service 4 hours later to ask for it.

Ellen V. 
Rating:
5.0

Customer did not leave a comment.

Ferguson K. 
Rating:
5.0

Customer did not leave a comment.

Ravi J. 
Rating:
3.0

The truck needed service pretty bad. Bad AC, driver's door hard to shut, trouble starting, etc. It did the job, but i would not have taken it on a long trip. Also, why the HELL do you need to know who i work for and my boss's name??? That's intrusive as hell. I gave you my credit card and driver's license, name and address. I bought your insurance. I shouldn't need to provide anything else. Those question soured the entire experience

Keith G. 
Rating:
5.0

Super easy pick-up and drop-off. They even let me park my car there while I was using the truck. Great guys.

Cory C. 
Rating:
5.0

It looked like it hadn't been swept in a while, but it served its function, and picking up and dropping off all with just my smart phone was easy and fast.

Rachel W. 
Rating:
5.0

Customer did not leave a comment.

Patrica D. 
Rating:
4.0

Folks at market able to get me into the truck easily. Recommend.

ann H. 
Rating:
1.0

Be careful. Fraudulent gasoline charge. 4 gallons. Drove 26 miles!!

ann H. 
Rating:
2.0

The pickup/drop-off location was located in the parking lot from a gas station and across the street from a hotel which at night seemed a little dangerous. I would not recommend dropping off your truck in the evening. Equipment was not included.

Phil F. 
Rating:
1.0

Require that your neighborhood dealers wear masks, because this location's owner/clerk did not wear one.

Travis B. 
Rating:
3.0

Customer did not leave a comment.

David D. 
Rating:
1.0

Spent two hours on phone with Uhaul to get the trailer checked in properly and was charged an extra day.

Brent D. 
Rating:
4.0

Customer did not leave a comment.

Sydney D. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
5.0

I did not have any problem with the car and driving. Everything was smooth.

Omid S. 
Rating:
5.0

Customer did not leave a comment.

kristine H. 
Rating:
2.0

Customer did not leave a comment.

Ava A. 
Rating:
3.0

The app made it nearly impossible to get the Key I had to call back for the lockbox code because all the app said was to go inside and the Dawg Food Mart was closed so we couldnt do that.

Rachel F. 
Rating:
5.0

Customer did not leave a comment.

VERA T. 
Rating:
3.0

Customer did not leave a comment.

connor J. 
Rating:
1.0

I was concerned from the beginning since I could not get anyone on the phone. Then I was unable to complete the transaction without soneone there. I had to wait almost two hours for someone to get me the keys.

Patrick M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top