Customer Reviews for ReTAGIt Summit St
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of ReTAGIt Summit St
charged for a gallon of gas when I went 4 miles total and also put half of a gallon into the tank.
9' cargo van was new (1200 miles), clean, and in excellent condition. Check-out was fairly quick. Perfect for a short move and very close to Ohio State campus.
The gentleman that helped us check out the truck was very abrupt and rude. It was my first time renting a uHaul and obviously, I had questions in which he replied along the lines of "I've been doing this 10 times a day for the past 6 years, I know what I'm doing"
Every employee treated me with kindness and respect. They were upfront and honest about all aspects of the purchase. I will recommend this location to any of my friends who need a U-Haul near Columbus.
Very quick check-in (I did enter my driver's license info in advance). Very clear explanations and directions. Truck worked well. Would definitely recommend this location and would use them again when my son moves to a different house. Wish I could say the same about OSU landlords...sigh...
Darrin's a great guy to work with!
Staff was okay. Some were friendly and some weren't. I was asked to sign the damage slip (I didn't realize that's what it was) before I was shown the vehicle. Fortunately everything was properly marked on the truck already. The box with blankets was already open and most of them were missing. but I didn't need them and I wasn't charged for them so that's fine.
On the plus side, they dealt with us as soon as we arrived. It's a great location in the city, and I was able to drop the keys off after hours. Overall very easy to work with.
The workers were helpful, but too casual in how they went about their business.
The guys were super helpful and very friendly!
Great job, and very friendly.
Fuel was "full" but I put 3 gl for a 9 mile trip on a minivan, so it was clearly not full...
They were prompt, helpful, and fast. The only slow part was when I called and they werent sure exactly what vehicles they had and if they were availible, but they were able to check after a few minutes.
google maps had my trip at 25.2 miles...the odometer had it at 56+. just sayin.
Attendant was very respectful.
This location did not have normal medium-sized boxes to help with moving. They only had super large boxes (good for pillows/blankets). I expected a U-Haul rental place to at least have average-sized boxes! Otherwise, no problems.
Wonderful service. Thank you.
The guys at ReTAGit totally knew what they were doing and made the experience quick and easy. I would definitely rent from that location again.