Employees were very friendly and efficient. Made you feel important.GEORGIA S.
Moving Truck Rental in Columbus, OH at U-Haul Moving & Storage of Northland
Columbus, OH 43229
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Columbus, OH 43229
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff was super helpful!CYNTHIA G.
Quick and friendly serviceJOHN K.
The staff went out of their way to make sure we had everything we needed. We had no issues and got the job done easy and worry free. I would recommend this location to all my family and friends.TINA F.
The up-selling on the website was very annoying. I know you do that for increased revenue but, sheesh, 5 or 6 pages?CHARLES M.
The signage could be a little better, especially for a first time customer.Ray V.
I was there for a new hitch, a trailer, and supplies. Staff was very helpful, efficientâ€”couldn't be happier. Thank you!Jeff T.
In terms of the equipment and location everything was excellent. What is an excellent is your reservation system sending me to a location that doesn't have the equipment. Only to find out that the equipment I need is another 30 miles away. Upon returning equipment after hours I was told I could use the app at u-haul.com . This application to summit up in one word â€œsucksâ€ it goes to a series of questions about the equipment which I understand. Then it asked to take a picture of the location of the equipment you just returned. When it switch the photo on my iOS phone it would not access the camera. It would not allow me to upload a picture to your site and I could not move past that point in the application. I think your IT department needs to do a little more work on your reservation system and your return system it really put a negative mark in my mind about U-Haul.MICHAEL K.
Juan has great customer service skills!HARRY S.
Caleb & Juan were very helpful in answering all questions and getting my truck rental setup. I would definitely use this location again.Kelley D.
The automatic check-in and check-out is time consuming and confusing; way too many pictures to take and different things to do. The check-out was ridiculous. The location finder had to be unlocked, following a bunch of steps; very confusing. Then taking and downloading all those pictures in the cold was no fun, especially opening the back up again to take the back picture. Then after freezing to download all the pictures, the system crashed and didn't work. The key deposit slot was also very hard to find. Then I was charged a late fee because the system crashed and had to call to get it refunded. Overall the check in needs to be streamlined and more consumer friendly.MARY J.
Your app suck so incredibly bad. It kept telling me I didn't have enough memory available (checked--if 1.5 GB isn't enough, there is a freaking issue with the app!) It is also infuriating to try to get a truck contact-free and have to enter to store three times because of the app. The Sinclair Road location is wonderful. The clerk was kind and patient. The van was impeccable. The app made me scream curse words in the parking lot. Do better.Elizabeth V.
Great experienceDELOIS M.
Make the self verification work. We had to do it 3 full times before it actually let us submit it. No information about what to do or where to leave truck and key when dropping off after hours. Also, if you're pinpad doesn't take debit cards and you have to type it in manually, TELL YOUR CUSTOMERS THAT.SHAWN B.
Lower the pricesARTHUR J.
Unmanned drop-off point. Essentially, a parking lot woth a key drop.James S.
The Truck Rear Overhead / Loading Door Was very Stiff & difficult to open & Close . Otherwise it was a seamless rental thanksSHEDRICK B.
The two associates who helped me had me on my way in a timely fashion when I picked up the trailer, and they got my checked out super quick when I brought it back. Easy rental. Thank you.CHRISTOPHER F.
Efficient and very helpful. A no hassle rentalKEVIN O.
We rented the car hauler and had trouble with the wheel strap release we would have asked but didn't think about it until unloading the car.TODD J.
Location was clean all around - lot, building did online pick up but had to go in - used bathroom which was very clean & had to pick up key inside from employee. Employees were friendly & made a stressful situation (needed a vehicle to move few things last minute) easier.Heather W.
Quick efficient diligent service!!!!STEVEN M.
Everyone is great to work with and I use this location for that reason.CHERYL B.
Very helpful staff. Quick and efficient.JAMES G.
I think reserving the trailer using the website could be improved. I spent an hour doing it on the website, and when I called it wasn't in the system and had to do it via phone anyway.BRIAN A.