Poor customer service the guy seem very mean and got angry with me because of a little issue with my card which was resolved pretty quickly. Never coming back to this location again.
Moving Truck Rental in Columbus, OH at U-Haul Moving & Storage of Northland
Moving to or from Columbus, OH 43229? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Northland.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Northland
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Columbus, OH.
Cargo vans and pickup truck rentals in Columbus, OH
U-Haul cargo van rentals and pickup trucks in Columbus, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Columbus, OH 43229. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I think it is unacceptable to be given a vehicle without the gas tank being full...it was only at one-half. How am I supposed to calculate how much fuel the vehicle takes to get it back to a half without it being under to get stuck with a surcharge?! Where is the volume of the tank written anywhere? I deserve a rebate of $20 in gasoline.
Due to the carona virus I was unable to return the truck the day I originally said I would return it I called talked with people who told me to bring 100 more dollars and they would figure something out for me but when I brought the 100 they acted as if they didnâ€™t know what I was talking about and then when I did return it they realized I only went 24 miles and still tried to charge me 600 dollars
Great service from the workers at this site!
Your employee was efficient but seemed very unhappy, or over-worked, or not interested in having business.
I provided feedback to Chris, store manager. There were multiple things wrong with the truck most notably the box leaked (which caused damage to 3 box contents), steering poorly aligned along with other things. I shared this with him and offered to provide pictures. He didn't seem concerned, offered 20% off and went on with his day. After I shared my concerns he stated he drove the truck and didn't find any issues which is shocking. I understand if this was my first rental but I have rented or been a passenger in multiple trucks. The customer service was poor, no safety check upon renting (pointed to the truck) and drove off. Very disappointed in my experience. All he needed to ask was "what do you think I should do?" I was not requesting money off I didn't want another family to drive this truck until issues properly addressed. Even though I was told uhaul is committed to safety by Chris this was not the case because they put me in this truck. Please don't rent this unit out before issues fixed. Feel free to call me with questions.
I have used this location for the 3rd time. Younger guy, I believe his name is Travis, running the store does an all around fantastic job.
Very bad attitude from Chris Arndt. As well as I returned the truck at 7:55 and clearly seen the employee in the store. I walked up to the locations front door and the door was locked and was told by the employee the location was closed and I needed to complete the online return. The door clearly stated that on friday the location does not close until 8:00 pm. I was told by the employee there is nothing he can do to help me. Also i was told on the online review I would only be charged an extra $10.00 For the extra 10 miles I used. I was charged an extra 20$ to my cRd two days after the fact.
Terrible service and the 24/7 mobile pick up was not available and I had to wait an hour to pick up the truck.
Need a little cheer at the front desk...??
Sunday the location closed at 5pm I returned my equipment at 4:58pm when I went to the door to return my keys the employee inside was yelling "I'm closed" at me. I believe I was charged a $20 late fee as well. Wouldn't recommend the location to anyone.
Just keep doing what youre doing it works so keep up the good work.
Everything went as it should. The employee working was personable and friendly and explained the contract well. The truck was ready on time. The truck was clean and worked properly.
Check the truck see if the back is frozen
I see the same guys working there I've seen the last several times I've used the service. They are consistently great to do business with. You have some good employees and vehicles.
Austin was incredibly helpful, advising me that the 10' truck I'd reserved did not have a ramp, since he noticed I'd also reserved an appliance dolly. It would be nice to have that combination trigger an alert when booking online
Longer hours .....
We had to pay extra to have employees help with tow dolly. We are elderly and there was now way we could do this ourselves. We didn't have the strength to tighten straps and couldn't crawl under car to attach chains. We find it hard to believe that U haul expects customer to do this alone-even after watching video. In Florida they willingly helped us.
Great everything we LOVE Uhaul Thanks
customer service was outstanding. picked up the truck sunday morning and there was a line and the gentlemen at the counter did a great job taking care of everyone efficiently and professionally. great work! I will be back next time i need a truck. scott sanders
Truck roof loose from support beams, thus noisy as it flexed while driving. Otherwise truck drove and ran great.