Customer Reviews for Sur Express LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sur Express LLC
I was scheduled to pick up this truck at two other locations before this location. The first pickup location had to be changed because they couldn't get my truck. Then Uhaul change the location to the Falls Gas Station (Marathon). This location should not be allowed to rent Uhauls. The check engine light was lit and they said it wasn't their problem. It was Uhauls problem. they also wouldn't allow me to perform an inspection of the truck. that was when I denied to take the truck. I contacted Uhaul and they set me up with the location where I actuall picked up the truck. that gentleman was very helpful.
I will always recommend you
I had a very good impression
The people at this U-Haul location were fantastic -- friendly, professional, and incredibly helpful. I will definitely return the next time I need to rent a truck.
all equipment should be extremely clean to assure a pleasant experience.