Customer Reviews for U-Haul Moving & Storage at 65th St
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at 65th St
Not take cash payments and the money off my card.
Everyone was wonderful!! They were very nice and welcoming. I'll recommend them to all that need the service of uhaul! Thanks so much!!
Service was excellent and workers greeted with a smile and were very helpful and happy to help.
The only problem I had was, I was not told at the time I sign the contract nor when I did the walk to check over the Uhaul that the AC did NOT work. Salesman did not even tell me. Had to get out of the truck in the middle of the drive way and walk back in the store to ask. What kind of service is this???? In the south on a June weekend with NO AC. NOT HAPPY
Amazing people - amazing service! We would rent there again in a heartbeat. We loved the Sport Utility Trailer - made our trip to the beach even better. Thank you!
I had a chair to sit in while completing the paperwork-AWESOME! Please bring back coffee & donuts in the a.m. & coffee after noon hours!
the service was excellent thank you
Nothing at all everything is good
Nothing. This location was excellent. The management was very knowledgeable and helpful.
The GM was awesome! He treated me with a great amount of respect and care. The equipment was in great shape as well. Overall, excellent experience and have recommended several at my job.
Ensure the trailer is sweep out before it is rented to a new customer.
Your employees were very helpful and courteous. Greg did a great job. Thank you.
Friendly staff to rent from, Great service.
I did not drop off the U-Haul. It was destroyed in a roll over accident.
Everyone was courteous and very kind. The staff was knowledgeable and helpful. It was the only thing that went right on moving day!
Leo was excellent. He ensured we had the right equipment and also helped me get my hitch on properly and added the trailor for me. Great customer service, with a smile.
Always a pleasure dealing with this location :-)
I was in and out and on my way in no time. It was a pleasant experience.
THE STORE REP NAMED STEVEN WAS GREAT AND ALSO HE WAS VERY INFORMED REGARDING THE U-HAUL POLICIES AND PROCEDURES. HE WAS ONE OF THE FRIENDLIEST AND KNOWLEDGEABLE REPS I HAVE EVER DEALT WITH..
i will ever go to this storage unit again very bad experience i lost a lot of money with this storage unit i will not tell any one to go to this storage facility not good
If s truck came in or there was more than one customer the one poor person working there would have to do everything and some times had to wait for quite a while. I feel bad for the employees.
aleshia and stephen know thee storage and where very helpful
VERY DISAPPOINTED B/C MY BIN HAD ROACHES. SOMEONE HAD LEFT A BIN OF DOG FOOD. I HAD TO SPRAY MY BELONGINGS AND HOUSE AFTER BRINGING MY BELONGING IN THE HOUSE
The service was wonderful and the staff was very helpful and friendly.
the gerenal manager james paulus and the assistent manager Stephen braun where very knowlged about there storage and did an excelent job in recomending
I was satisfied they took good care of me. Everything I said I wanted they had for. Thanks a lot. Melanie Kendrick
The staff is very friendly and courtious. I have always used u-haul and will continue to use them as the rates are affordable and the rooms are just what i needed.