The U-Haul website is terrible, as is the fact that customers are re-routed to the corporate U-haul phone number when they have a simple question of their local store. I know we are in a pandemic, but that makes it even more important to have someone answer the phone locally! I actually drove to the store more quickly than I could get someone to answer or respond to chat. This miscommunication cost me about $150 more than I thought U was going to spend. Please contact me!
Trailer Rental & Towing in Little Rock, AR at U-Haul Moving & Storage at Baseline Rd
Moving to or from Little Rock, AR? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Little Rock, AR 72209 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Little Rock, AR
Cargo trailers in Little Rock, AR are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Baseline Rd!
Utility trailers are perfect for towing large or oversize cargo in Little Rock, AR 72209. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Baseline Rd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Little Rock, AR and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Little Rock, AR online today!
Trailer and Towing Supplies
The lady on-site was very nice and very helpful.
Nothing perfect it was quick and easy no hassle
the man at the front desk was very inform of his job any questions i had he know right there on the spot plus he was pate nice for i had TO GO BACK AND FOURTH IN AND OUT TO TELL MY OLD LADY CAUSE SHES WEIRD BUT ALL IN ALL IT WAS A GREAT EXPERIENCE FOR ME SO Y=THANK YOU THE GUY AT THE FRONT DESK SORRY IM BAD WITH NAMES
The employees were very helpful and friendly. Also a big thank you to Mr.Cortez for all his help and professionalism.
Great and friendly curtomer service!
I had no problem with my trip at all. Wonderful truck and experience with all personnel. I felt safe as every location enforced mask wearing and social distancing.
Everything was ok with my rental.
Keep up what you doing and keep improving little by little
See above letter
The truck used has a misfire it does not want to change gears after breaking
Everything was great!!
There was a problem with the car towing carrier. At some point during my trip the belts that tie down the front tires came loose and were dragging the highway. Only the chains were keeping the car from falling off. The tires were turned to the right. The road was rough in places and strong cross winds. Obviously either the ratchets failed or they weren't tightened enough at Baseline location.
Great service would recommend both locations to anyone needing uhaul services
I rented a truck and storage unit. The storage was not available to me due to my access code being invalid. I called customer service and they connected me with the site manager who told me he did not know when I would be able to access my storage. The area had homeless people laying around. I was told by the manager to leave the moving truck at the storage with the lock on and he said he would not charge me for an extra day on the truck. The people that assisted me with moving had to leave and go back home which was 2.5 hours away. I was not compensated at all. I returned the truck on time and did not receive my card to enter the storage until 1 week later. The manager did not follow up to see if I got into my storage after I spoke to him about my situation with the code not valid. The manager could have brought his access and let me in to storage. The call kept me on hold for 15 to 30 minutes for each call. I am a very unhappy customer and will not be spreading any positive or negative vibes about you all. I am praying for better customer service experiences for others who choose to use your services.
This is Tiffany seargent email address not Chris I will greatly appreciate if this get straightened out and REMOVE my email address
Make sure the trucks have rear view mirrors.
Equipment needs to be thoroughly inspected prior to be putting on the line for customer use. Computers need to be updated with proper specs as to what vehicle can pull what.
Unprofessional staff and the equipment had activated warning lights on the dashboard...To start I had a not so great check in with poor service, the the truck a horrible ride (I've been in moving trucks before so I know this is not supposed to float like a Benz or nothing), the passenger door had to be strong armed slammed shut but it made it to the destination. When I attempted to put gasoline in the truck it came pouring out the bottom when I let the manager know he replied â€œyeah I knowâ€ then proceeded to explain they have been experiencing gasoline thefts in the area and to remedy that issue they cut the gas line on the truck! The clerk who initially checked me out and became very combative when I expressed I was placed in a death trap. Her response was she â€œdidn't give me anything u-haul did!â€ And she is correct, uhaul did allow her to rent that vehicle to me on today...I normally don't even fill out surveys but I just wanted whoever is reading this from U-haul, you all will never have that opportunity to give me anything else. If you want to help the next customer fire everybody and start from scratch.
After hours truck return was very irritating. What was said to take 15 minutes turned into an hour. Necessary account setup, installed phone app, phone location security settings, and submitted photos were not explained beforehand. Process could have been much smoother if we'd been prepared prior to arrival. Will probably not do anything after hours ever again with uhaul.
Fast friendly plenty of equipment available
Thts tha real.....
The truck was in serious disrepair. It seemed like it had fuel line issues as it would cut in and out while I was driving at 55 mph. The check engine light lit up during the trip. It stalled outright in a McDonalds parking lot. Additionally the "gentle ride" statement that is written on the side of the truck was definately not true for this particular truck. I have use UHAUL all my life and never had such a sub standard vehicle before driving this particular truck. I did not get a quality truck and would like to talk with some one about this. My number is 813.205.4442.
Have gas in the vehicle