Customer Reviews for Volunteer Motor Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Volunteer Motor Sales
There was no space avaliale for after hours drop off and the facility was poorly marked. It is not setup for after hours drop-off of a trailer and it was extremely difficult to complete the dropoff. Have better sinage in place and note online that this location should not be used for after hours dropoff.
No Uhaul signs or visible equipment to indicate it is a Uhaul location. Very small driveway and access is through tightly spaced used car lot.
The customer service here was terrible. The guy in the inside of the store acted like I didn't exist for a good five minutes upon me walking into the store. Once he acknowledged me he then continued to do something in his computer for another five to ten minutes until finally he begin asking me the appropriate questions for the rental. Never once was I greeted at this location. Also they do not carry any equipment such as the hitches or anything which was not stated anywhere I could easily see, so I had to run out and pick up a hitch. Will never rent from this location again.