Trailer Rental & Towing in Knoxville, TN at U-Haul Moving & Storage of East Town

3055 reviews

4612 Rutledge Pike   Knoxville, TN 37914
(N Of I-40)

(865) 521-7182

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(865) 521-7182

4612 Rutledge Pike
Knoxville, TN 37914
(N Of I-40)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Knoxville, TN 37914

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

3055 reviews

Let us know what you think.
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Write a review
Rating:
5.0

The GMC Cargo Van performed wonderfully and made the ride a lot easier. 1500 miles in 2-1/2 days.

George D. 
Rating:
2.0

Only one person working on the morning I returned and there were 4 or 5 people waiting for service. I ended up doing the online return, which I could have done at anytime previously, but I always prefer to do it in person. Individual working was courteous but overwhelmed. It was ludicrous to think one person could manage a busy center ( there was difficulty hooking up a trailer and that alone was going to take at least 30 minutes while other customers kept rolling in with needs.)

MARK RICHARD P. 
Rating:
5.0

Great customer service.

GARY S. 
Rating:
1.0

Hire more staff

Freddie G. 
Rating:
3.0

The 2 employees working were awesome!! It was a guy and girl. I wish I knew their names, they were so nice and helpful, he went above and beyond.

Rene M. 
Rating:
4.0

Always a great place to go to get service!!

Jamesena D. 
Rating:
5.0

Everything was excellent. Thank you.

Jim H. 
Rating:
5.0

GREAT CUSTOMER SERVICE. EVERYONE VERY KNOWLEDGEABLE AND HELPFUL.

Mary E. 
Rating:
5.0

Nothing. Service was great! Would highly recommend this UHaul store.

David A. 
Rating:
5.0

Kason the manager was great. He was able to assist me with. All my needs.

mechelle M. 
Rating:
5.0

The service manager was great to work with and made the process very easy.

Jeff H. 
Rating:
5.0

Nothing great staff!

Wayne P. 
Rating:
5.0

The General Manager, Jason Bishop always goes above and beyond for his customers. He is the reason that we rent from UHaul so frequently. He has called me after hours to inform me that rentals have become available, updated my reservations on a moments notice, and accommodates anyway possible. He is a is true leader and and his customers' service is superior to his peers at other Uhaul locations and competing rental services.

Mark D. 
Rating:
5.0

I thought it was a great experience overall.

Jeffrey B. 
Rating:
5.0

They are always great to work with!

TRAVIS W. 
Rating:
5.0

Nothing

Demodre K. 
Rating:
5.0

The employees were awesome and very helpful

TALONI S. 
Rating:
3.0

The truck was terrible ! It was extremely shaky and drove terribly. It was the worst uhaul I have ever driven . Also customer service in Knoxville to change the pick up and drop off was terrible and rude !!!! This was not a good rental or good service in TN !!!!

jessica H. 
Rating:
5.0

Hire more help. I always come here to rent. They work hard and are very Customer Service oriented. One time I came , and one employee was running it ALL SAY BY HIMSELF! I could tell he was exhausted. He should have been paid 2 salaries for that day.

Jean Ann E. 
Rating:
5.0

Staff was friendly and equipment very clean

Felicia B. 
Rating:
5.0

I was very impressed with the whole experience

Michael S. 
Rating:
4.0

Truck was nice and clean. Only used to love a couple of things. Only complaint is it took a bit to have someone be able to take the return of the truck but employees were friendly, knowledgeable and helpful.

PERRY L. 
Rating:
5.0

Chuck and Scott were both great for pickup and return. Very helpful and kind. A great hookup was done by Chuck; and Made sure the chains were twisted enough so they would not drag on the road. Kevin was so quick and through with the return. I though it was great that he asked if we had any issues with the trailer. Great feature, so the next customer would not have any issues to be addressed on there rental.

JEAN ANN E. 
Rating:
5.0

The only concern was the truck had a check engine light on and sounded like it had other mechanical issues going on but thankfully we made it to our destination without mechanical issues. Chuck and staff do an excellent job at the Rutledge Pike location. I wish when you call a location you talk directly with a staff member rather than the 800 operators.

Sherry L. 
Rating:
5.0

The best drop off location I ever experienced. The staff was super friendly and professional. They took care of everything and wanted to ensure my rental experience was top of the line. I recommend this location to anyone.

Russell A C. 
No reviews have been submitted for this location.

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