Customer Reviews for West Valley RV & Marine
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of West Valley RV & Marine
Will never use uhaul again!
Dolly drop off was in Winslow,Arizona, but there was no paperwork indicating the time of drop off or any transaction took place. We had the u- haul company calling us and police got involve in the search for the Car Dolly.
It was extremely hard to find, back in behind another business, and it bearly had any signage at all.
This was our first experience with Uhual and the next time we move we will definitely be using them again. The staff was friendly, the truck was clean and ran well, and overall things went perfectly smoothly.
Always excellent service and equipment at this location
Signage too far off the street.
Moving truck was clean and we'll maintained but did seem run down, the truck was rickety and tires appeared to have some dry rot and selection was poor, I had to rent a truck much bigger than I needed. Staff was friendly and helpful though.
The location is in a crowded business area, offset from the street, and hard to see from the road. I'd recommend some sort of road sign so customers can find the location easier. The staff was terrific! Great customer service. Thanks!
The staff at West Valley RV & Marine were great. I would recommend doing U-Haul business at this location to anyone.
It was a tad run down and not much room to navigate into. Confusing as to where the office was
I will never recommend UHaul to anyone after the incredibly frustrating experience I had with you this past month.
The gentleman that assisted us was very friendly. A pleasure to work with.
Make sure you have the truck the customer reserved, so the customer does not have to use a smaller truck. or reimburse for milage due multiply trips
When returning my rental my personal car was blocked by other UHual vehicles preventing me from retrieving it. I needed my car for work the follong day. I was forced to use the rental truck to get me to work causing me to go over milage Uhaul charged me from $57.00 originally and then adjusted to @90..00
I'm a disabled veteran on a limited budget.I will never use Uhaul again and will not refer any Veteran to this company for service or employment.....
store staff were wonderful
Courteous and helpful staff
Location is behind a car dealer, so a sign on the
street with arrows or info on your website would
Love The Service & The Hospitality. Will Be Using Them Next Time 4 SuRe!!
Everybody at this location was super friendly and helpful. I was in and out in 15 minutes.
I've done business with U-Haul many times over the years, and this U-Haul location is the most pleasant one I've ever dealt with. They have a very positive spirit and the equipment is top quality. Five stars and two thumbs up!
I have used this facility before and I will use them again, Thanks.
4x7 trailer was 40" inside width- less than 3 1/2 x 7. I would have stepped up a trailer size had I known the dimensions weren't as advertised.
West Valley RV & Marine employees were extremely friendly and helpful.
Very nice and speedy service.
Very nice and speedy customer sevice.
The location was fine, the person that helped me was fine, the only problem I have is your prices.
its budget would have had a truck available I would have rented from them I ended up renting the truck for 3 hours and it cost me $97.50 that is outrageous I didn't have a choice but I know from now on I will make sure that I use budget over u-haul.
I am not Alicia Bell, please remove her name from my email immediately, My name is ALTON BELL, I don't know any Alicia Bell and this is not her email. Remove her name immediately from my email.
This location has a nice employee (Female). She was very friendly and helpful. I was not there very long, I think the directions to the Uhaul office could be so much more clear, I could not easily find the office after I parked the truck.
Horrible and over charged