Sort of confusion when you enter the property as far as where to go to rent. I accidently drove in the wrong way due to the signage.April D.
Trailer Rental & Towing in Avondale, AZ at Storage Spot
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Avondale, AZ 85323
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I can't find any reason for them to improve. Damien was incredibly helpful and quick to get me what I needed on the day and time I needed it. Everything went smoothly and no surprises other than how friendly and courteous both him and the gentleman that did my return were. I was offered water and assistance with checking in online when I was having trouble navigating the website from my phone. I will definitely be going back to see these guys next time I need moving equipment. I was pleasantly surprised at how easy they made it and how nice and helpful they both were. I will be referring everyone I know to this u-haul location in the future. Keep up the great work and please consider a raise for both of these men. I am so happy.DALLAS H.
Damien was very helpful. Was my first time using uhaul and Damien helped me with all my concerns.joshua N.
Over the top customer service. I don't want to ever use another location. Very clean space, easy to get in and out, Damian was super friendly and helpful.DARRENEUGENE K.
Tire pressure in front right tire was 27 pounds to high. Consider the fact the reason we rented the truck was because our motor home had a blow out of the right front tire and it was totaled. We rented the truck to get our belongings out of the motor home This was very concerning.Greg B.
Uhal staff were very friendly and helpful! I would recommend them for sure.VERONICA J.
Continue doing the great job that you are already doing.Jimmy Z.
Make sure the mileage is accurate on the vehiclesShawna O.
The windows of the truck were kinda dirty , but besides that everything was greatCONSUELO L.
Staff was great!ENRIQUE A.
drop off went excellant, thank youTony A.
The staff was extremely warm and welcoming.JUSTIN O.
The new manager is super helpful and friendly. I also want to say the guy that hooks up the trailer is great, friendly and efficient.JOAQUIN G.
Directions for parking when pulling in are a bit fuzzy, but after youve been there once it's pretty easy to understand. Staff is friendly, understanding, and willing to go over questions with you.Derek E.
Credit card charged 141.90. Actual charge on my receipt was 107.60. Called and talked with Amanda at 1pm. She confirmed the amount due was 107.60 and couldn't explain why my card was charged 141.90. Damion was suppose to call me and never did. Filed complaint with my bank to contest debit amount. This matter needs to be corrected. Another issue, I scheduled my rental on line, Damion said the picture of my driver's license was missing. I know the pictures was added when I made rental. He took pictures of my driver's license to upload in computer. When asked if he took a picture using his phone. He said no. How else can the picture be uploaded. I'm concerned about that even more now that I have been over charged. I've rented 3 trucks in the past month and never had issues when Jessica was there. It's my understanding she is no longer with the company. I want this issue taken care of as soon as possible! Will call the office tomorrow.RONNIE S.
Damien,Doug and Amanda are very helpful, knowledgeable and professional! Just very nice people who know their job!! Thanks JD.JAY P.
Stop charging for unknown thingsALEJANDRO C.
El servicio es excelente pero seria mejor si le incluyeran el diablo para cargar las cosas gratis GraciasJ A.
Very friendly and fair. Would definitely recommend.Brandon D.
Nothing, Manager there very nice n worked with me. Definitely using this location all the time now..JASON S.
Very professional home service thank youRICHARD E.
Make sure price quoted on line is same as checking in, and clean up the yard and office.PHILLIP B.
My concern is that I was I overcharged for my truck since the total they emailed me was lower than what my cc was billed. I called the locationand left message but didnt hear back. I called again but there wasnt an answer.SCOT S.
Parking lot made it easy for drop off.Robyn F.
Very helpful and accommodating when I needed to downsize the truck.CAROL C.