Customer Reviews for Willow Springs Service Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Willow Springs Service Center
Rented equipment from rep when i returned it the person in charge said he was not trained to refund my deposit i paid on the equipment i rented even though i had a e-mail on my phone of
the contract. I waited for 20 minutes to get my refund and still did not get the right amount back minus some change but the fact of the matter is I should not have had to go through this hassle!!!!!
Pick up Store was extremely dirty, bathroom was very dirty, no paper products at all. Sales clerk was very slow, and not very attentive.
Nice u haul location
Horrible drop off experience. Ladies were rude and we had people coming up begging us for money. The ladies at the uhaul acted like it was a huge inconvience that we were dropping uhaul off and we even dropped off a day early. Horrible experience and would never recommend them again!!! Wouldn't provide us with a receipt of entire rental .