Customer Reviews for Willow Springs Service Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Willow Springs Service Center
Pick up Store was extremely dirty, bathroom was very dirty, no paper products at all. Sales clerk was very slow, and not very attentive.
Nice u haul location
Horrible drop off experience. Ladies were rude and we had people coming up begging us for money. The ladies at the uhaul acted like it was a huge inconvience that we were dropping uhaul off and we even dropped off a day early. Horrible experience and would never recommend them again!!! Wouldn't provide us with a receipt of entire rental .
While the inside was clean, the door had to be jiggled and coaxed to finally open. Man who rented said go around and hook it up before we charge it....he kept my license and cc....in case we decided we didn't want it.
He was little or no help.
Equipment old and like I said the door was very hard to open.
Upon return the lady just said pull it around back and park it and you are done.