The mileage and gas on the paper i sign was different than the mileage on the dashboard screen. I showed him the pictures of the truck 🚚 which I took before I moved the truck from its parking spot and i turned the truck 🚚 back. He ignored me. I asked him by saying did you toke a picture of the truck dashboard screen while i was here before i took the truck. He replied no? Why? He couldn't answer. Then he said but i have a picture . When did take the picture. He replied yesterday evening. Why yesterday? I replied him i don't have a business on yesterday Yesterdays picture. business. This is today's picture of the truck. I am no supposed to pay what I didn't used. He said call U-HAUL. I have all confirmations. I need my money back please. Thanks.
OGBAZGHI K
Dovercliffe Shoppers Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guelph, ON N1G3A6
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- 2.0 Average Customer Rating
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Terrible experience. Half an hr to get the truck, everything done by cell phone. 40 mins to return the truck, no refund on over payment... I'll never use U-Haul again.
Jeff WCheck in was awful, I did it all in advance oo line to expedite the check in, but still took me over half hour to have to redo everything on site.
Keith MWe have booked a U-Haul from 242 King Street near Farah Express. but we got it automatically scheduled in Guelph. so we had to travel about 60 km up and down to pick up and drop off the U-Haul and it costed around $60 extra for the same. hence it was a bitter experience.
JINCE KThe storefront could not access your new software and the lock combinations had unknowingly been changed so it took an hour to actually pick up the vehicle.
JOHN P