check the air conditioner would not blow cold. Truck sounded like it was missing on a cylinder used in an abnormal amount of fuel. Radio did not work. Trash and old boxes in back of truck I had to clean out. Trash on floor of cab water bottles under the seat overall a pretty bad experience. With the amount I paid for this rental you would figure the equipment would at least be cleaned and running well.
John S
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockwall, TX 75087
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Customer Reviews
- 4.5 Average Customer Rating
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The inside of the cab of the van was filthy. There was dry blood on the door panel and steering wheel. Then later I found trash under the seats. It was just dirty. The clerk was very helpful and cleaned the dry blood and was helpful when I called that I was going to be late due to traffic. The other issue I had was I did NOT select the safe coverage and I was charged for it.
Amanda WI rented a van this past weekend (6/7/25), Everything went was extremely quick and efficient.
ERICK PLock on truck was old and difficult to use to access the rear entrance.
Clark PThe rear door when opened goes up so quickly that it bounced back lower. Yes, I failed to hold on to the strap but still ... someone could get hurt by that very fast opening. The truck worked great. Drove great. Got the job done. Thank you!
Truman S