The agent seemed in a hurry. Told me he would email the receipt to me. After 24 hours and no email, I called that location. The female who answered forwarded me to another location, who in turn said he didn't cover the area so forwarded me back to the previous. No answer from anyone. Okay, now I'm starting to get very nervous. I called to customer service number and explained the situation to the rep. She said the vehicle had not been checked in and was showing to be late. I told her I handed the keys to an actual human being at 9am the day before. Apparently the computer showed I had tried to do a self return, which was totally inaccurate. Your rep was great, she tried calling the location and the area manager, but had no luck. She went ahead and fixed the computer thing to show I had returned your truck and helped put my mind at ease. A short time afterwards, I received an email showing my account had been corrected and the invoice closed. Kudos to the nice lady at customer service!
Richard F
Rockin R Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canyon, TX 79015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It is a good location and clean. The employees are nice. Overall I would highly reccomend!
KAY MNothing
Joseph CPosiblemente tener en alquiler un carrier para camas o colchones. Sería increible.
Luis Csame as. above.
Denise P