I feel like the payment was totally dishonest, was quoted it would be around 45.00$ and it was 106.00$ the employee was very helpful and that’s it
John F
Stor-It FW
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83705
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Customer Reviews
- 4.5 Average Customer Rating
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ALFRED TStress free and easy rental. The manager was professional, courteous, and friendly. I have rented from this location 3 times now, and would highly recommend this location, and will use it again next year.
BLAISE MThey billed me for miles I didn't use. I took before and after pictures of the odometer and was overcharged 5 miles. It's a small amount but I let them know twice and no one as reached out to correct it. The truck was also filthy when I received it and used it for a few hours and your app tried to charge me to clean it. Zero stars in your app.
Cece CThe only complaint I have is why do I have to tell you how many miles I’m driving? If it’s added into the price-why do I pay for gas also. So I paid to use the truck for 20 miles. Then had to fill it back up to a certain mark. Doesn’t make sense to me.
CASSANDRA S