Excellent Customer service with attention to detail Professional all the way . I would recommend this location to friends and family all the time Thank you for your excellent service
WILLIAM S
Pak Mail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Lauderdale, FL 33331
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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DEWAYNE JI made my reservation on line and opted for no insurance. Once at the location, the person assisting me modified the contract and added insurance without my consent nor did they ask me about it. When I was disputing the total, they initially were refusing to credit/refund the $15 insurance stating that's how they received it in their system. Finally i provided them with the screenshot of my reservation clearly stating the option for insurance was not selected and that's when they decided to credit my card. My complaint is the lack of assistance they provided and the constant blame they put on me as if i was the one who made an error on the reservation.
MICHEL MFirst truck was immediately replaced as it did not start at all and fuel indicated empty not 3/4 full as we had been indicated. The drop off was convenient despite there being very poor internet signal to context. I must say the young gentleman and older female that took care of us were professional.
VICTORIA ARude service. Asked how come the car only has a 1/4 tank , whatever yada he tells me they can’t gas the cars either it’s however it’s returned. Proceeds to speak Spanish to an English speaking manager while I’m right there already heard her speaking English to another customer. No idea what they said , he turned back and just said no about grabbing a different van with more gas or gassing it. Idk weird vibes, they ain’t had to switch language I was right there she couldve talked to me. Wouldn’t come back to this location
MARGARET A