didn't have the dolly I reserve for that day making my move difficult
maria o
Discount Gas One
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakewood, CO 80226
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Very nice loved the service they were able to accommodate me even at last notice thank you so much for great service ❤️❤️❤️❤️
TINA LThe lady was not helpful she made me wait for well over30 min. She was rude and needs to learn better costumer service skills.Once she started to help me she didn’t believe me when I showed her the picture of the miles. She told me I had less miles on the truck than when I picked up the truck which is not true.. I actually had taken a picture of the miles when I picked up the truck and offered it to her to look at. She kept telling me the miles are digital. She then preceded to tell me she is going to check it herself. She turned the truck on and off 2times and it showed her the same information I had previously showed her. I was very disappointed in the service that she gave. I would never recommend this place.
CARLA WA little confusion, checking in and checking out.
Danny CI was charged twice the amount for the rental of a 4x8 enclosed trailer because of a "high demand" time but there were 2 of them in the parking lot. I supposedly submitted a customer service ticket that I should have heard a reply to within 3 days, but have not heard a thing. And definitely haven't seen a refund or a deposit. Needless to say, I would not recommend unless you're doing local moving! You need better contracts that itemize in detail specifically what you are paying for. Why you charge for days not needed, because it takes that long to drive x amount of miles, but you don't charge by the miles. You are robbing people!
CASSANDRA J