everyone was very helpful
VICTORIA M | First ImpressionsSelf Storage Units in Rockville Centre, NY, 11570
U-Haul Moving & Storage of Rockville
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What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Help from massiah made it possible to store my property. The App was not working for me.
Joanna C | Online Move InStaff was always helpful and the facility is well maintained. Conveniently located at a safe and secure area.
Maura H | Overall ExperienceMy son requested to have 24 hrs access booking agent said extra $10 per say to be charged, my son made the payment agent said to sign some paper work at office we went to uhaul ofc but ofc was closed, when came with the loaded truck in the evening our access was denied after 10 pm so we cud not off load whole truck. We had to rent rhat day & the 2nd day too. We went to the office in the morning lady said there was no payment received in the system nd said no signature was required, we made $10 for 24 hrs access, renewed truck rental for the 2nd day.received payment print out dated 4/27/25 for $244.95. Negligence of your agent caused us extra 2 days truck rental, tiredness, depression etc. Therefore for the sake of good customer service kindly refund truck rental for 2 days Thank you for yr coop/ Shafi Ahmed
Shafi A | Online Move InThe staff is extremely friendly and helpful. The storage facility could use some work (like a light) and the store should definitely invest in tap/Apple Pay since it’s 2025. But overall, great facility.
Nicholas R | First ImpressionsI moved out of my unit but keep getting statements that they cannot process my payment. Please stop emailing me these statement. Thank you
GARY M | Overall ExperienceREECE WAS VERY PROFESSIONAL AND MADE MY EXPERIENCE A PLEASURE
ANTHONY R | Overall ExperiencePerfect place
ANTHONY O | Overall Experiencems. baccas, mr. jones, tekiah, raymond - in fact, all the staff members and worhers with whom i interacted, some of whose name i do not recall - were consistently knowledgeable, courteous, and efficient in answering my questions, addressing my concerns, and fulfilling my storage-related needs.
rebecca n | Overall ExperienceThe manager, Reese, is terrific
George p | Overall ExperienceThe loading deck elevator is hard to use if you are older and not strong enough to pull the handles down and up constantly
CYNTHIA E | Overall ExperienceIt was my 1st time renting storage space. The online sign up made it easier to start the process. They were helpful. The staff helped me with accessing the storage room the 1st day. It was secure. The only thing was the lighting, some bulbs needs to be replaced & while in the storage room the lights would turn off. I had to walk down the hall for the sensor to activate the light.
Alicia A | Overall ExperienceThe staff are all accommodating and extremely knowledgeable. Well run facility.
Lisa H | First Impressions