The self-service system at the location where I picked up the car was terrible. It took 1.5 hours and three video call specialists to help me resolve the issue. The same situation occurred when returning the car. I lost a lot of time. Additionally, the car was in terrible condition. The wiring was constantly malfunctioning, and the cabin light would stay on during rain. During the day, all the interior lighting would turn off.
Oleh K
Midgard Self Storage Sugar Hill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sugar Hill, GA 30518
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very difficult process to get the car n return the car
Bhushan DThe worst experience I've ever had renting a truck. Will never be back
Ryan AThe app is very hard to use for the first time. I made a reservation over the phone, but I was not able to use that number in the app or pull my phone # at the kiosk. I had to use the virtual assistant. When it was time to return the van another customer was there and they got frustrated and walked off. I had to email my cc to virtual person to buy tape ! Come on. Improvements QR code outside the building Steps and pictures Text or email lock code Able scan items and pay with cc on file.
David MOnline checkin is SLOW. Takes way too long to upload license. Truck smelled disgusting
Mimi F