BRIAN Z. on 5/17/2013
Rating:
Staff could not have been friendlier, more flexible or more accommodating. We return here year after year for college summer storage and continue to be pleased.
|
DEE M. on 5/15/2013
Rating:
I dropped off the truck at 2:30 on a Tuesday afternoon and the office was packed with customers. Only had two staff members working, one in the inside and one outside, took me 30 minutes to check out.
|
MIKE M. on 5/14/2013
Rating:
I did not go back in to the location after returning the truck. It was clean when I placed my order.
|
RACHEL L. on 5/14/2013
Rating:
The driveway was excessively dirty.
|
Todd B. on 5/14/2013
Rating:
The process was fast and painless.
|
jeff g. on 5/13/2013
Rating:
Please let customers know that they have to gold the pads beforehand. How many people read the inside of the truck? Not very many.
|
jim a. on 5/10/2013
Rating:
The manager was extremely sharp, efficient and witty! He got me in and out with a smile on my face...highly recommend this location!
|
SAMUEL P. on 5/9/2013
Rating:
Awesome experience!!!!!
|
YVETTE D. on 5/7/2013
Rating:
Battery died in van....
Then got charge again.
In the meantime I called 4 service...then it was not needed,
U could warn people that this could happen ...
|
GARY B. on 5/7/2013
Rating:
great experience!
|
tim k. on 5/6/2013
Rating:
Make your online and phone services better synchronized so that mishaps like happened to me are avoided.
Also, the 1600 Woodson location needs much larger signage from the road, and at least some kind of signage on the building that shows that it is a Uhaul listened dealer.
|
BETH R. on 5/5/2013
Rating:
It was very busy and they only had one person working the reservation counter. But once i got there, it was quick.
|
ROSS V. on 5/3/2013
Rating:
The vehicle smelled terrible and we had to drive with the windows down the whole time even though it was raining.
|
MARK K. on 5/3/2013
Rating:
The service and the equipment were near perfect. The interface with your service reps was not only quick and efficient but also very helpful. I have no complaints or criticisms.
|
CHRIS K. on 5/2/2013
Rating:
More people at the counter, the line was a bit long but overall, the Kingshighway main location in St. Louis was top notch.
|
VALERIE B. on 5/1/2013
Rating:
The general manager at this location is exceptional!!
|
Heath E. on 5/1/2013
Rating:
The truck I drove was VERY UNSAFE!!!!!! it needs to be taken out of service until repaired or retired!!!! I would never return to this location for rentals. When I told the attendant the truck was UNSAFE his remark to me "I am sorry to hear that" and it went no further. I will tell all that I know not to rent from this location as the trucks are VERY UNSAFE!!!!!!!!!!!!!!!!
|
carol d. on 5/1/2013
Rating:
Finding the entrance and desk was not easy. Long line and only one person handling the desk. It takes too long to check out.
|
Rahul S. on 4/29/2013
Rating:
The checkout procedure could be a little more streamlined. I waited for over 25 minutes just to true up my bill and leave. Getting the vehicle took less than 10 minutes, and there were more people in line when I was picking up. Still, good service and a good price. Thanks!
|
ALLISON Z. on 4/29/2013
Rating:
Clear instructions about how to drop off vehicle
|
JOHN R. on 4/29/2013
Rating:
I left my keys and they kindly called me back to let me know and ran them out to me when I got there.
|
MELANIE S. on 4/28/2013
Rating:
The truck was "older" than I expected. The cargo bay leaked, the driver side lock was broken, the gas gauge was always fluctuating ( making it very difficult to return it with the same amount of fuel).
|
CRAIG S. on 4/27/2013
Rating:
great service - very busy store but they have enough people to get everyone serviced fast.
|
JORDAN B. on 4/26/2013
Rating:
The service was pleasant and the employees were respectful and friendly!
|
NATHAN N. on 4/26/2013
Rating:
Good, Efficent and Friendly.
Well ran location.
|
|
|
