Empire Car Rental (U-Haul Neighborhood Dealer)

Empire Car Rental (U-Haul Neighborhood Dealer)

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Address

186 Mulock Ave
Toronto, ON M6N3C8

(416) 532-9191

(Keele & St Clair)
Driving directions

Details

Standard Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 2 pm

Special Operating Hours

Features  

  • 24 hour dropoff

View Rentals

Moving Truck Rental in Toronto, ON at Empire Car Rental

Moving to or from Toronto, ON, M6N3C8? Get FREE truck rental rate quotes at Empire Car Rental. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Toronto, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Empire Car Rental

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Toronto, ON.

Cargo vans and pickup truck rentals in Toronto, ON

U-Haul cargo van rentals and pickup trucks in Toronto, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Toronto, ON, M6N3C8. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Toronto, ON, reserve a van for your moving needs from Empire Car Rental!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JULIO S. on 12/15/2014
Rating: 5 out of 5 stars

Great staff.

BRAD P. on 12/15/2014
Rating: 5 out of 5 stars

Nothing it's always first class service!

TRACY C. on 12/15/2014
Rating: 4 out of 5 stars

Uhaul has definitely improved over the past few years. I really appreciate how easy it is to arrange, pick-up and return the trucks. Staff are always helpful and very nice at this location. Great job. We'll be back.

Linda v. on 12/8/2014
Rating: 3 out of 5 stars

The entrance to the site was marred by deep potholes making driving difficult. Their repair would make entering and leaving the location much easier.

Marianna D. on 12/4/2014
Rating: 5 out of 5 stars

Thank you for the wonderful customer service. The gentleman behind the counter was very polite and accommodating. I would rent from this location again.

Flavia S. on 12/1/2014
Rating: 3 out of 5 stars

Improve lighting in lot so that it isn't so creepy dropping off a vehicle at night.

MICHAEL G. on 12/1/2014
Rating: 1 out of 5 stars

Michael Graydon Price 73 Southcreek Trail Guelph, Ontario N1G 3A7 647-765-5474 Sunday, November-30-14 U Haul Canada I am writing this letter to bring to your attention of a situation that occurred Sunday November 30, 2014 at 10am. I booked a U Haul Trailer Rental through 1-800-468-4285 and the contract number is 82627859. Notwithstanding the grief I had when I confirmed my order, the treatment given picking up the trail only exacerbated the overall negative experience in dealing with U HAUL. When I tried to confirm my order on MYHAUL.COM earlier this week, I could not find the order as it was booked under Graydon Price, not Michael Price. The email address I gave was MICHAELGPRICE257@GMAIL.COM, UHAUL had MICHAELGPRICE247@GMAIL.COM (as I recall, I did not make note of the error as I did not believe it would come to this letter). In order to have the information corrected so I could view my order, I had to call 1-800-468-4285 U Haul. I spoke to a Customer Service Representative and she had to transfer me to a section of U HAUL that could correct the information as she could not. I had to call back several times as each time I was transferred, your voice system timed out and I was put back to choose option `1,2 or 3`` . Finally I was able to speak to someone who corrected the information. I was then able to view my order. Due to the incorrect information, I never did receive a confirmation of my order in my email. At 5pm today received an email wanting me to evaluate my experience with U HAUL. This I will follow up with in addition to this letter. I called U HAUL (186 Mulock Ave, Toronto, On 416-532-9191) to confirm my order for pickup Sunday Nov 30, 2014 at 10am. Was told by them all was OK and ready to go. I told U HAUL (1-800-468-4285) on several occasions that I was paying by debit (TD Canada Trust). I was told no problem and was also told that the $60.00 deposit would be waved as my debit card had a VISA logo on it. I explained that this card was not a credit card, only a debit card. U HAUL explained to me that because of the card the deposit was waved and there would be no problem. The VISA logo was an assurance by TD Canada to cover the deposit. So I gave them the card number and the expiry date. I will be calling my bank to verify and follow up with U HAUL as to TD`s response to U Hauls explanation of TD Canada Trust`s card usages and obligations. Upon arriving at U HAUL 186 Mulock Ave, Toronto, On 416-532-9191 at 10am is when everything fell apart. I was the first customer on site, and was told they did not accept debit. I had them (Ray Anderson the U HAUL attending employee) call U HAUL for me, he handed me the phone and I asked why the fowl up. In short I was told I could go to another U HAUL that did accept debit, and had to pay the deposit, and U Haul stated the alternate dealer did not have the trailer I required. Upset I challenged the person on the phone and was treated extremely rudely. There

Peter M. on 11/22/2014
Rating: 2 out of 5 stars

The owner needs a lesson in customer service. The young gentleman who processed our arrival and return was wonderful, but when I returned the truck there was a discrepancy about the amount of fuel used versus what was in the truck at the onset. I felt I was being overcharged for additional fuel when I had already filled the tank to where it was in the beginning. Yet, who I presume was the owner, told the nice younger gentleman to charge me an additional $11 even when the owner was asked to waive any additional fuel charges by the younger attendant. So basically U-Haul has lost all my business, all my friends business, my family, my neighbours and anyone who ever asks me to recommend a good truck rental company....all for $11 and a total travel distance of 20 miles. Tisk, tisk. Way to keep customers happy U-Haul, well done.

BASSAM S. on 11/3/2014
Rating: 3 out of 5 stars

i ordered the dolly , they had none, i order the padded sheet , they had none, another customer wanted a cord to connect to a trailer , it was missing from the location

DEVON H. on 11/2/2014
Rating: 1 out of 5 stars

A total dump.

Audrey S. on 11/1/2014
Rating: 3 out of 5 stars

This location is hard to find especially for someone from outside of town.

felipe c. on 11/1/2014
Rating: 2 out of 5 stars

When I arrived they did not have the furniture dolly I reserve by internet. When I reserved it appears that if they do it have the reserved item I will be compensated with 50 CAD, but this not happened. I am very dissapointed and expecting the company keep his word

Arvind C. on 10/31/2014
Rating: 3 out of 5 stars

I reserved a furniture and utility dolly but they were not available when I got there. That was very frustrating as I then had to spend an hour sourcing those two pieces of equipment for my move. I was very disappointed.

MAHFUZUL I. on 10/31/2014
Rating: 1 out of 5 stars

I need to speak to Customer Service. They lied to me. The date that I rented and the bill they sent me are two different dates. They billed me extra the wrong date. This is not right.

Gregory C. on 10/25/2014
Rating: 5 out of 5 stars

Everything was brilliant.. Great rates... Excellent staff!!

Winnie A. on 10/20/2014
Rating: 5 out of 5 stars

Service was fast and friendly!! Highly recommended!!

SANJOG K. on 10/20/2014
Rating: 5 out of 5 stars

Ray is fantastic. Many thanks!

James T. on 10/18/2014
Rating: 5 out of 5 stars

Really great customer service!

CANDICE L. on 10/18/2014
Rating: 1 out of 5 stars

Truck was not available at my location and was not even notified until I called. Another truck was reserved for me, but at a location 10 times the distance from where i had planned to pick up. Lack of communication between locations as well- no one knew I was coming, and was not given much of a discount for all of the inconvenience. I also asked to return the truck to another location, more convenient to me, but was told I was not allowed to.

Melodie B. on 10/14/2014
Rating: 2 out of 5 stars

Despite having returned the vehicle with the required 1/2 tank of gas I was still charged for gas and the representative insisted I did not return it at an adequate level. If it was just under a 1/2 tank as she claims then it still shouldn't have cost the amount that was charged. In the future i will be sure to take photos for any discrepancies.

ABDEL R. on 10/11/2014
Rating: 1 out of 5 stars

CHECK THE MILEAGE AND FUEL LEVEL! The guy that works there gave me the paper work and told me everything is set. When I got into the truck I checked the mileage and it was off by 40 km (which would've been e a $30 charge!!). Also, the paperwork work indicated a full tank, however, when I checked the truck fuel level it was 3/4 of a tank! I also asked for a dolly, at the desk and when I went to the truck there was nothing inside (I had to go back remind him and I carried the dolly myself). check before you sign anything

Michael V. on 10/10/2014
Rating: 5 out of 5 stars

The guy serving me was awesome. I may go out of my way to rent from that location again next time. Two thumbs up.

MICHAEL C. on 10/10/2014
Rating: 4 out of 5 stars

A little bit tricky to find the Lot & Office. Perhaps more clear signage on Mulock Ave would help. Overall great experience, thanks!

MARK B. on 10/9/2014
Rating: 3 out of 5 stars

Please note that drop-off was NOT made at Empire Car Rental on Mulock Ave. Drop-off was made at Jet-Pac Rentals 45 Dovercourt Toronto, Ontario

JACQUELYN H. on 10/7/2014
Rating: 1 out of 5 stars

This location was hard to find and there were no people on site. The parking lot was dirty and inconvenient. It seemed like an abandoned lot.