Empire Car Rental (U-Haul Neighborhood Dealer)

Empire Car Rental (U-Haul Neighborhood Dealer)

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Address

186 Mulock Ave
Toronto, ON M6N3C8

(416) 532-9191

(Keele & St Clair)
Driving directions

Details

Standard Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 2 pm

Features  

  • 24 hour dropoff

View Rentals

Moving Truck Rental in Toronto, ON at Empire Car Rental

Moving to or from Toronto, ON, M6N3C8? Get FREE truck rental rate quotes at Empire Car Rental. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Toronto, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Empire Car Rental

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Toronto, ON.

Cargo vans and pickup truck rentals in Toronto, ON

U-Haul cargo van rentals and pickup trucks in Toronto, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Toronto, ON, M6N3C8. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Toronto, ON, reserve a van for your moving needs from Empire Car Rental!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

James T. on 9/17/2014
Rating: 4 out of 5 stars

Service and staff was terrific - very friendly and seamless. The location itself (the lot)...was a bit rough around the edges but that doesn't impact the service experience. I'd use that location again if I was in need of a truck in that area.

HUGH M. on 9/15/2014
Rating: 4 out of 5 stars

Re: question tow: The truck ran with no issues, however the engine light was on when I picked up the truck, the attendant at the pick up location said not to worry about it. The back of the truck and the cab were dirty (mud). I was happy with my move, however I drove <20mi. If I had been travelling further, the engine light would have been more concerning. Overall U-haul is the best value for in town moves.

ANDY R. on 9/8/2014
Rating: 5 out of 5 stars

Everything was perfect ! I will definitely recommend this location to everyone !

RYAN F. on 9/8/2014
Rating: 5 out of 5 stars

I got a brand new van, everything was in perfect working order. I was late and instead of charging me for it the woman at the desk thanked me for parking the van for them. I will defiantly be renting from this location in a few months when I have to move again.

AFIZA E. on 9/8/2014
Rating: 1 out of 5 stars

The lot is extremely crowded making it quite difficult and frankly dangerous for people to move their vehicles. The one person that was working was extremely bogged down helping move vehicles, sign people in and answering the phone making it a long wait time to acquire the vehicle. Finally, they blatantly lied and charged extra. I have took a picture of what I submitted the car at, and the amount they listed was a full 30 miles extra, putting me over the allowed amount and then charging me for it. In addition, that brought the gas level down and then they charged me for that. I'm fairly confident that is illegal.

NATALIE D. on 9/5/2014
Rating: 1 out of 5 stars

I was extremely unsatisfied with the service that was provided to me yesterday. The girl who was working at my pickup location was brutally lazy. I called prior to leaving my house to confirm my rental and the correct location. It was confirmed. When I arrived at the pickup location, the girl working there (who was the same girl I spoke to 30 minutes earlier, confirming my reservation) said my reservation was not there. My phone number, name, or reservation number were no where to be found. She also claimed she didn't have a truck for me. I called customer service immediately because she refused to get one of her superiors on the phone. They found my reservation immediately and said the girl was just being lazy and didn't want to give me the truck. I finally got it from her, half an hour later. They didn't even give me a damn discount for the trouble and chaos that was caused because of her laziness. They also charged me $50 for 1/8 tank of gas. I will NEVER give a recommendation to anyone, I am severely disappointed and dissatisfied.

Colleen R. on 9/3/2014
Rating: 1 out of 5 stars

It is very difficult to find. Also, there is a HUGE steel post sticking out of the fence beside the key drop box. As I was dropping off the keys last night in the dark, I was watching the ground for the HUGE puddles in the HUGE holes and walked right into the post and nearly knocked myself out. Place is a disaster! No parking available either, street has no parking allowed! The trailer is a mess, the yard is a HUGE mess. Someone needs to check it out.

CHRIS M. on 9/2/2014
Rating: 2 out of 5 stars

Customer service was not very cooperative and they were not present at the location. A few customers were just as confused as we were. We also received a phone call telling us that the truck was going to be towed at our expense. It was already a stressful 2 days - this added chaos was unnecessary.

IAN P. on 9/2/2014
Rating: 2 out of 5 stars

Have the equipment ready for pickup, ie: other stuff out of the way. Also, the clerk said the trailer lights were working when they were NOT.

JANET L. on 9/2/2014
Rating: 5 out of 5 stars

I booked a pick up one month in advance at a different location. It was changed unilaterally by the manager, so I called to request he honour the contract. He agreed to assist, but on the day of the move when I went to the booked location, there was no van and the manager was not there. It cost a 30.00 cab ride and extra time to attend a location farther from my move. (When I asked why the online reservation was not honoured, he said I should have come in to reserve in person so he could see my face.). The manager at the substituted location was highly professional and apologized for her colleague. To improve, you should honour your bookings that are made on line. Thank you.

ANDRE C. on 9/1/2014
Rating: 5 out of 5 stars

Excellent customer service.

junn l. on 8/30/2014
Rating: 2 out of 5 stars

I wish they would allow debit card.

Annabelle N. on 8/30/2014
Rating: 4 out of 5 stars

Customer service clerk was very nice and efficient ! Highly recommend this location !

honarine b. on 8/28/2014
Rating: 5 out of 5 stars

its all about how well you get along with people and a truly customer service agent that gives more than 100% to help a customer.

RANDY R. on 8/26/2014
Rating: 1 out of 5 stars

I requested the right to drop off in another city if the hotel didn't have parking for a trailer. The hotel called to confirm that they do have parking and UHAUL denied me the right to modify the reservation. I did it the UHAUL way and got charged for their lack of ability to serve customers. I have been waiting 4 days for the manager to call back - 3 days after I was supposed to return the trailer - go figure.

DAVID L. on 8/25/2014
Rating: 1 out of 5 stars

The service was excellent. The area was sketchy. But we ordered a 10 ft truck and none was available.

DERRICK H. on 8/24/2014
Rating: 4 out of 5 stars

Almost didn't know it was there, and needed a truck not a van but that can't be helped if I didn't reserve

Martin S. on 8/24/2014
Rating: 5 out of 5 stars

The Uhaul lady we dealt with was very helpful

GLEN G. on 8/23/2014
Rating: 4 out of 5 stars

Trailer looked old and a bit beat up with a few dings and some rust, but at no fault of the location's; trailer had Nebraska plates. Lady at the office was great and very helpful.

GORDON G. on 8/22/2014
Rating: 5 out of 5 stars

Picked up my truck on a busy Saturday morning. Staff was polite and friendly even with a short wait to process the first few customers of the day. Truck was in good working order, 90% clean, and worked well for the move. On return there were no surprise charges and I was reimbursed for mileage under what was estimated. Overall, a great experience and I wouldn't hesitate to rent a truck from them again.

LISA O. on 8/18/2014
Rating: 1 out of 5 stars

The location was awful, No one was to be found - while I was backing in the trailer , my husband said two customers came and left When returning my slip in the box I whacked my head on a fencing pole that was protruding from the broken fence. Cut my head, almost blacked out and have had a wicked headache all day. Will NEVER use this location . Shame on U-haul for accepting such low standards!!!!!!!

ANDRES M. on 8/18/2014
Rating: 4 out of 5 stars

Good experience

Moritz K. on 8/17/2014
Rating: 5 out of 5 stars

Staff was very friendly and helpful.

Nicholas H. on 8/16/2014
Rating: 5 out of 5 stars

This was a wonderful experience for us. The customer service was excellent!

samantha r. on 8/15/2014
Rating: 4 out of 5 stars

As this was my first experience with uhaul, I was not made aware of gas service fee on top of the higher gas price used to fill up the truck