Empire Car Rental (U-Haul Neighborhood Dealer)

Empire Car Rental (U-Haul Neighborhood Dealer)

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186 Mulock Ave
Toronto, ON M6N3C8

(416) 532-9191

(Keele & St Clair)
Driving directions


Standard Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 2 pm


  • 24 hour dropoff

View Rentals

Moving Truck Rental in Toronto, ON at Empire Car Rental

Moving to or from Toronto, ON, M6N3C8? Get FREE truck rental rate quotes at Empire Car Rental. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Toronto, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Empire Car Rental

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Toronto, ON.

Cargo vans and pickup truck rentals in Toronto, ON

U-Haul cargo van rentals and pickup trucks in Toronto, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Toronto, ON, M6N3C8. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Toronto, ON, reserve a van for your moving needs from Empire Car Rental!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Regina M. on 10/3/2015
Rating: 3 out of 5 stars

Have the equipment that you reserved ahead of time actually there or make one available elsewhere and not charge extra- they are all the same company service. The mileage allotment is far too little for the city of Toronto.my allotment, 32.19km only got me to my storage unit, which was 28km from the truck pick up. Uhaul business plan/operations are bad faith, sneaky and subpar in quality of trucks.

CHARLES S. on 10/2/2015
Rating: 1 out of 5 stars

ITS AN AWFUL LOCATION. DIFFICULT TO FIND WITH NO PARKING NEARBY. the yard was muddy, and looked like a fly by night operation. It must be an embarrassment to work there.

CYNTHIA A. on 10/2/2015
Rating: 1 out of 5 stars

The location was very far. The staff was unfriendly and very rude. In her phone and with an attitute. The lot looked like a crime was committed there. Seriously in the entrance there is a massive hole!! Awful experience. Ill never get a unit from there.

jorge h. on 10/1/2015
Rating: 1 out of 5 stars

Costumer service was great!!! very convenient location. The lot where they keep the trailers and trucks is in appalling conditions! Maybe this is how they keep their prices down compared to the rest of truck rentals.

Keith D. on 10/1/2015
Rating: 3 out of 5 stars

#24716154 Well, it all started out that I my ideal place of pickup was the Queen and Dovercourt location. It was not indicated to me that my vehicle was not available at this location other than on the confirmation. I'll admit that's my own fault: I should've double-checked the confirmation. But the location that I was given was almost 40 minutes away. Some sort of notification or choice of alternate pickup location should have been provided. Upon attempting to rectify this issue, I had my pickup switched to a different location in which I was told I would get an email clarifying the switch. When I double-checked my email, all that I had a received was a confirmation for the old location. I called the location and explained to him that I was going to be late and told everything I told you up to this point. He was surprised to hear the reservation based on my location was made where it was. I then tried to confirm if they had received any sort of cancellation and they said "no". I then was on the phone with four to five different operators, all of which were terribly rude (snappy use of words, interrupting & impatient), one of which switched me to the completely incorrect section. It was finally determined that my previous reservation had been cancelled and a new & closer pickup location had been provided. Great! The van had garbage in it, and spelled like manure. Not so great. After getting my vehicle, everything seemed to finally be going smoothly, but then the owner of the location of where I had the initial pickup called and asked when I was coming to pickup my vehicle. Clearly there is a breakdown in the communication within your organization, and also there seems to be a discrepancy in what is considered "good customer service" as most of the Uhaul representatives were unnecessarily rude. I realize that it was the end of the month, and things are crazy for you guys, but being rude will not make their job any easier, nor will it rectify my issue any faster.

Wesley B. on 9/29/2015
Rating: 1 out of 5 stars

The location is not good and they overcharge me about 25 kilometers more than i used.

Rafael L. on 9/29/2015
Rating: 1 out of 5 stars

They never answer the phone

Kelly K. on 9/28/2015
Rating: 4 out of 5 stars

I have no complaints or suggestions except that it was a little hard to find. The address appears to be on the left hand side whereas the office is actually on the right hand side of the street.

JANET S. on 9/21/2015
Rating: 1 out of 5 stars

I rented a truck for a long-distance move from Toronto to Kingston. Was told I would get 3 days and 638 km. Returned it in 1 day as a favour to them and got charged an additional $116 due to a system error claiming I went over my KM. 1st customer service rep said it was an error and that she would refund me. 2 weeks later and no refund. Called again and the guy was extremely rude and unhelpful, saying he would not refund me and that I did not have 638 km, even though I have photographic evidence to the contrary. I will not use U-Hail again.

Dennis D. on 9/21/2015
Rating: 1 out of 5 stars

while the girl that looked after us was excellent and you should have a question on customer service with this questionnaire. The vehicle however smelled heavily of pot and even though we drove it with windows down we weren't able to get rid of that gross smell. If it wasn't for us to have to get the move done and needed the vehicle so bad we wouldn't not have taken it. Neither one of us touch drugs or even drink so the smell did make a bit sick to our stomach.

Owen V. on 9/21/2015
Rating: 1 out of 5 stars

Was charged for Fuel even though the tank was filled to the correct capacity. Calls to this location were not returned.

MARK H. on 9/17/2015
Rating: 1 out of 5 stars

This is the 2nd time I've rented from 186 Milock in Toronto and both times there was no one on location. Both times the office we locked and the person no-showed. I waited on both occasions an hour until someone from another location came to the site to give me the truck. On this most recent occasion it cost me an extra $150 because my movers sat there waiting for me. I'm extremely disappointed in the terrible customer service that I've experienced with uhaul. My U-Haul Contract:95494172. Mark Henderson 647-808-2017

Alexander P. on 9/16/2015
Rating: 1 out of 5 stars

Horrible horrible customer service. Was overcharged for a rental, contacted them the next day and they said they would correct it. Had to call back three more times and never got it sorted out. Ended up having to contact the U-haul main office 3 weeks after the rental to get it sorted out.

lia m. on 9/15/2015
Rating: 4 out of 5 stars

was very dark when I returned the van. some more lighting would have been greatly appreciated.

FOTIOS S. on 9/13/2015
Rating: 3 out of 5 stars

No customer experience dropped of the car at 530 sept 13/15 Called their office the next day to advise them I had returned the truck I left a message Still no call back Poor service

DANYA Z. on 9/12/2015
Rating: 1 out of 5 stars

My rental started a 1/2 hour late because an employee locked the trailer keys in a truck and the boss didn't have the keys to that specific truck.

CASEY I. on 9/10/2015
Rating: 1 out of 5 stars

Ensure that the vehicle is ready at the time agreed on, not two hours later, and make sure that the vehicle isn't at a different location across town. Please also be sure to tell customers of any problems when you know about them, don't make them wait an hour, expecting the vehicle to be brought over, before telling them they need to travel to another location to get their rental.

Marcos N. on 9/6/2015
Rating: 5 out of 5 stars

A very good service, the gentleman at front desk is very proffecional at his job Thank you

ED B. on 9/4/2015
Rating: 2 out of 5 stars

The location was inconvenient. The power was out when I was there, the computer was down and initially they were not going to give us a van. The lady renting the vans was very helpful in a difficult situation and we got our van. The milage was incorrectly entered but corrected on check out.

Jessica H. on 9/3/2015
Rating: 1 out of 5 stars

There were 3 trucks and was a little hidden. It was all gravel and very broken down. Guy was nice and I did what I needed to but not a pretty place for sure

Gordon M. on 9/3/2015
Rating: 5 out of 5 stars

Great service at the front desk early in the morning!

Nathaniel M. on 9/3/2015
Rating: 3 out of 5 stars

I booked for 3pm. I got a call to say that the representative would be late so to show up at 3:45 which I agreed to. I show up at 3:45 and no one is around. Called and no one picks up. 4:15pm comes around and then the rep shows up. Pretty nice guy though but then spent almost 30 minutes dealing with other things on the phone with another guy. I left to park my car elsewhere and come back and it still wasn't ready. I finally left at 4:50pm. I called shortly after arriving to my destination to find out the dozen moving pads I paid for was not in the truck but once again no answer. I wake up to be charged extra for the pads. They don't answer their phone, they don't check their messages, and they will waste your time, but they will process the payments on items not received

SAM L. on 9/2/2015
Rating: 1 out of 5 stars

After waiting around upon drop off to guarantee that no additional charges would be face (fuelled exactly to where it was at pickup) we were faced with charges of an 1/8 tank of fuel and far more mileage then was actually done. I have tried reaching this location various times by phone and have left numerous messages. Please assist in getting this situation cleared up. Feel free to contact me anything by phone or email. Thanks

JOCELYNE F. on 9/2/2015
Rating: 1 out of 5 stars

I showed up to a practically empty car lot and a trailer. There was no one there and I waited about 45 mins for the representative to return with the cargo van. Representative Fred was unprofessional and I would never go back to this location.

REZA M. on 9/1/2015
Rating: 1 out of 5 stars

they changed my pickup location on the same day and it caused me lots of trouble and the owner wasn't helpful at all and gave me lots of stress in the day of my moving. i was moving out of condo and i had movers waiting and my elevator schedule was messed up and caused me loosing money i never gonna rent a truck from u-haul again i