Empire Car Rental (U-Haul Neighborhood Dealer)

Empire Car Rental (U-Haul Neighborhood Dealer)

Share |

Address

186 Mulock Ave
Toronto, ON M6N3C8

(416) 532-9191

(Keele & St Clair)
Driving directions

Details

Standard Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 2 pm

Features  

  • 24 hour dropoff

View Rentals

Moving Truck Rental in Toronto, ON at Empire Car Rental

Moving to or from Toronto, ON, M6N3C8? Get FREE truck rental rate quotes at Empire Car Rental. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Toronto, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Empire Car Rental

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Toronto, ON.

Cargo vans and pickup truck rentals in Toronto, ON

U-Haul cargo van rentals and pickup trucks in Toronto, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Toronto, ON, M6N3C8. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Toronto, ON, reserve a van for your moving needs from Empire Car Rental!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Gregory C. on 10/25/2014
Rating: 5 out of 5 stars

Everything was brilliant.. Great rates... Excellent staff!!

Winnie A. on 10/20/2014
Rating: 5 out of 5 stars

Service was fast and friendly!! Highly recommended!!

SANJOG K. on 10/20/2014
Rating: 5 out of 5 stars

Ray is fantastic. Many thanks!

James T. on 10/18/2014
Rating: 5 out of 5 stars

Really great customer service!

CANDICE L. on 10/18/2014
Rating: 1 out of 5 stars

Truck was not available at my location and was not even notified until I called. Another truck was reserved for me, but at a location 10 times the distance from where i had planned to pick up. Lack of communication between locations as well- no one knew I was coming, and was not given much of a discount for all of the inconvenience. I also asked to return the truck to another location, more convenient to me, but was told I was not allowed to.

Melodie B. on 10/14/2014
Rating: 2 out of 5 stars

Despite having returned the vehicle with the required 1/2 tank of gas I was still charged for gas and the representative insisted I did not return it at an adequate level. If it was just under a 1/2 tank as she claims then it still shouldn't have cost the amount that was charged. In the future i will be sure to take photos for any discrepancies.

ABDEL R. on 10/11/2014
Rating: 1 out of 5 stars

CHECK THE MILEAGE AND FUEL LEVEL! The guy that works there gave me the paper work and told me everything is set. When I got into the truck I checked the mileage and it was off by 40 km (which would've been e a $30 charge!!). Also, the paperwork work indicated a full tank, however, when I checked the truck fuel level it was 3/4 of a tank! I also asked for a dolly, at the desk and when I went to the truck there was nothing inside (I had to go back remind him and I carried the dolly myself). check before you sign anything

Michael V. on 10/10/2014
Rating: 5 out of 5 stars

The guy serving me was awesome. I may go out of my way to rent from that location again next time. Two thumbs up.

MICHAEL C. on 10/10/2014
Rating: 4 out of 5 stars

A little bit tricky to find the Lot & Office. Perhaps more clear signage on Mulock Ave would help. Overall great experience, thanks!

MARK B. on 10/9/2014
Rating: 3 out of 5 stars

Please note that drop-off was NOT made at Empire Car Rental on Mulock Ave. Drop-off was made at Jet-Pac Rentals 45 Dovercourt Toronto, Ontario

JACQUELYN H. on 10/7/2014
Rating: 1 out of 5 stars

This location was hard to find and there were no people on site. The parking lot was dirty and inconvenient. It seemed like an abandoned lot.

BRUCE M. on 10/6/2014
Rating: 4 out of 5 stars

Not much. I was a first-time U-Haul customer and had a really good experience. Staff were courteous and helpful. Thanks!

GAD P. on 10/6/2014
Rating: 2 out of 5 stars

Just an ugly muddy lot full of puddles, poorly marked.

ERIN I. on 10/3/2014
Rating: 2 out of 5 stars

The confirmation for the rental I placed 1 month in advance was not correct. When we arrived to the rental lot, which was not well marked, they didn't have all of the equipment that I reserved. Upon return I received a phone call 4 days later saying that I hadn't returned the equipment, though I had and had already received a receipt for the rental. Overall, it was not a very good experience.

DAVID R. on 10/2/2014
Rating: 1 out of 5 stars

Have the things the costumer reserved

bryan s. on 10/2/2014
Rating: 5 out of 5 stars

It was a very hectic day (Sept. 30) and very busy (traffic due to an accident) staff was very nice and willing to help.

ASHLEY S. on 10/1/2014
Rating: 4 out of 5 stars

Friendly staff fast in and out service

MATT B. on 9/30/2014
Rating: 4 out of 5 stars

great service!

RAPHAEL F. on 9/30/2014
Rating: 2 out of 5 stars

I've had dealings with this location twice now, and both times it was a poor experience. The best uHaul experience I had was with the location up the street: All Canadian Self Storage (U-Haul Neighborhood Dealer) 207 Weston Rd Toronto, ON M6N4Z3 That location had excellent customer service, we didn't have to wait long, our booking was confirmed as we booked it! I will probably only go there from now on.

Greg W. on 9/30/2014
Rating: 3 out of 5 stars

Overall, happy with the service and rental. The location is sketchy. The staff were pleasant and professional. Truck itself a bit battered but worked fine. Had tried calling several times to confirm reservation but always went to a voice msg. Bottom line --- my expectations were fully met and the price was reasonable.

RUSS M. on 9/30/2014
Rating: 3 out of 5 stars

At the last minute, U-Haul switched my location. It threw a major wrench in my moving day plans – as it was way out of my planned route, but also because I'd previously booked a U-Haul at that very location with the intent of figuring out the route and location to make my move day go smoothly – but the real stinger was that U-Haul failed to even TELL ME that it had changed my location. I found out by checking online and by then it was too late to do anything. I am FURIOUS about this. I would not recommend U-Haul to ANYONE. I think this was a completely disrespectful thing to do to a customer – especially one who had rented two trucks and a storage unit. U-Haul had absolutely no consideration for me or my needs, my time, anything. This was a horrendous experience and I'd like to be compensated – I did NOT get what I paid for, at all.

James P. on 9/29/2014
Rating: 3 out of 5 stars

The yard was a a bit of a mess, but the service was friendly and the location was convenient.

GILLIAN M. on 9/29/2014
Rating: 1 out of 5 stars

I received the worst customer service at this location. When I arrived, the employee there said that I was late and that I was scheduled to pick up the vehicle at 10am. I check my email confirmation and it said 11am for a 6 hour rental (27375013). She told me I'd better hurry because I only had the truck until 3pm. This did not match with my original booking but she stubbornly told me that that's what my booking was. I was moving so I felt rushed and had just take booking she was giving me because clearly I had no other option. I had to park my car at a McDonald's across the street because there is no customer parking at the lot (!?) She had me quickly sign the contract without going over it with me or informing me of any details. The traffic in Toronto is very bad all the time so 4 hours did not turn out to be enough time to have the truck. I called the UHaul location to tell them that I would be late (and thought they would be fine with that because I had originally booked the truck for 6 hours anyways and allowing me some leeway would be the least they could do for screwing up my reservation). The UHaul employee (Marcus) on the other line was extremely rude and basically told me "look at your contract, you have to be here at 3pm. You signed it. You'd better be here or you'll be charged". I've never actually been spoken to this rudely over the phone. It was incredible how horrible the customer service was. I will never use UHaul services again.

Raj B. on 9/29/2014
Rating: 1 out of 5 stars

First off the location is very shabby. The office is a temporary one and not a permanent building. it's within an RV. Then the vehicle was returned late. I had reserved a dolly but didn't have one when I went there to pick it up. All in all a very bad experience with this uhaul location. I have rented uhaul previously within Toronto and this was by far the worst experience I have had. Wouldn't recommend this location to my friends and family as well.

KANISTA B. on 9/29/2014
Rating: 4 out of 5 stars

NO DEBIT MACHINE WAS NOT APPLICABLE