Customer Reviews for Avery Muffler
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Avery Muffler
I can not understand how the rental of the trailer we used at the short distance we had to take it was worth over $80.
The people I spoke with at this location were AMAZING! They continued to help me even though I kept the trailer well over even my expectations of the first and worked with me every step of the way.
Great equipment. Nice service, refreshing!
I am very disappointed with how the gas gauge thing works. I only drove the truck @ 30 miles and it took 10+ gallons of gas to bring the gas gauge back to where it was (approximately) when I picked it up. I recommend having the gas tanks ALL the WAY FULL when they are rented out so that a more realistic expectation of replacing the fuel actually used can be ascertained by your customers. Renting the truck out with @ 1/4 tank will make it very difficult for a customer gauge how much fuel they need to replace after use. I think that its a Rip-Off to rent the trucks with an approximate amount of fuel in them and then expect the customer to put it back to exactly where it was when rented. I was told that the truck would get no less than 10 miles per gallon and yet I needed to put 10+ gallons in the truck to only drive it less than 30 miles. Tuolumne Tommy
ANOTHER GREAT RENTAL EXPERIENCE...AS ALWAYS I WOULD RECOMMEND FRIENDS TO UTILIZE AVERY U-HAUL....
The light didnt work very disapointing. Lady was rude
location hard to find. Poor customer service at counter.
This location in Sonora, CA is very convenient to the local transfer station on Industrial Drive. When I was done at the transfer station it was a quick trip to UHAUL to drop the trailer and I was done!
Key drop off instructions very clear and visible. Thanks!
the trailer was pretty banged up, but then again, I think that's normal. The gate latch was messed up on one side so didn't use both sides like they recommended. Still, nothing fell out.....
ANOTHER GREAT RENTAL EXPERIENCE...
ANOTHER GREAT RENTAL EXPERIENCE AT AVERY...
DEFINITELY RECOMMEND TO OTHERS...
I don't know who is responsible for maintaining the vehicles? The 24 foot truck we rented needed some maintinence. The rear taillight as well as one of the brake lights did not work. The driver side door did not latch. The dashboard was falling apart as well.
FRIENDLY AND EFFICIENT....FREE GAS....
We have always loved the customer service we receive at Avery's!
I had a 26' truck reserved and showed up to Affordable Towing in Jamestown, CA to pick up the Uhaul. Office was closed and had to call the towing business number to talk to someone. They ended up not having the truck and was forced to go to Avery Muffler for service. Avery Muffler also didn't have the 26' truck I reserved, but at least the place was open. I now have to make a second trip to get the rest of our boxes that didn't fit in the the 20' truck. Going with Budget Rentals next time. Experience was horrible.
Personnel were nice, equipment ready to go.
I reserved a 16 foot van at the Jamestown location. When I got there they said they didn't have a 16 footer, and offered me 24 footer. This is way to big for either the pickup or drop off place. I went to the Avery location and was offered either a 14 or 17 footer. I took the 14, and it was perfect. Suggestion: If you change sizes call the person to make sure it is okay.
the FOLKS WERE PERSONABLE AND PROFESSIONAL. THE YARD WAS AS GOOD AS THE OFFICE. NO ISSUES ON OUR SIDE AND WE BELIEVE THEY HAD NONE WITH US.
The staff was great and would rent again from them.