Customer Reviews for Pak Mail
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pak Mail
The two ladies at this location were amazing, best customer service I have ever received in South Florida. Really enjoyed there sense of humor. Wish more businesses people were like them.
Shawn was wonderful to work with. Would recommend
her to all my friends. Will be a repeat customer because of her service.
nothing, you are very accommodating and friendly.
Nothing. Eric was excellent!
Nothing - answered the phone quickly to give us directions when we could not find Pak Mail and were very accommodating
Excellent staff and a delight to the consumer.
I will only come back to this location.
Uhaul truck leaked water all my belonging got saturated and ruined my valuables.
The staff were friendly and helpful and once they knew I was enroute, even offered to stay a little late if I didn't get there before closing.
Thank you for yur directions, gps sends you across the street.
Could not have been nicer or made the whole experience easier. Kudos
The person helping me was excellent. The problem is with the location! My GPS could NOT find it because it was in a strip shopping center! Plus, no Uhaul trucks visible. They park them behind the shopping center. I spent a lot of time trying to find them. It was Sunday, and they were closed.
I picked up the truck on 5/25/14 at Boca Raton and returned truck on 5/25/14. The return location office was closed on 5/26/14--Sunday which is not a problem. There was no directional information on where to drop the truck or where the key Dropbox was at the office door.
It would have been helpful if this information were visible and certainly would have saved time and lessened the stress of the move day
Drop off was great, but could not find them on Congress. Has to go up and down the street a couple of times. People there were great. Speedy drop off.
nothing, everything was great..
I drove 14 hours in a truck that smelled of cat urine and the air conditioning in the truck did not work. I was told the truck was just serviced but they obviously did not service the air conditioning. One widow was left open before renting so one side of the truck was wet from rain.
The truck was clean, but the cable that asist the door when lift it got off the carousel and the door got stock, this happens after we fully load the truck. We had to take the pin off the cables on both side in order to open the back door. Every time we need to open it took two guys jus to be able to get it open and to hold it so we had no accident. The lady at the West Palm Beach location was very kind and helpfully. She assist us and explains how to work with truck and vehicle trolley.