Customer Reviews for Storquest Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Storquest Self Storage
i dealt with two young women one "kelly" and the 2nd one "Tamara" , Kelly help me transfer to pick up truck at her place from the office off of Dawson Drive, and got me situated, along with questions of what it would cost more or less. she also reserved the 14 feet truck and e-mail me as well. Tamara was a great customer service rep for the U-Haul business.She got me checked out quickly and efficently. along with answers to my questions. the facility and office
where very inviting and clean!!!!!! thank you also for the e-mail receipt ,
I was overcharged for gas even though I put gas in.
The "Change Oil" signal was blaring across the screen where the mileage should have been. This happened immediately after pulling off the lot. The truck was exceptionally clean and not ugly. The service was excellent. We accidently left some personal belongings inside and when we got there the next morning they were still there all safe and sound!
Return deposit to my bank account faster!
Lissa was Fantastic and very professional!! Thank you
I thought the blankets for the move were bought. They said they may be at other locations not not at theirs because they're just a drop off locale. I had to return them after the move.
Everything was great. Moving is always a difficult process and this process was very simple and organized!
Staff was great and efficient!
I'm being charged extra for not putting extra gas in the van rental I drove 3 miles (3.5 miles at the very most)
I had a confirmed appointment for 8:30am pick up, but the office didn't open until 9am. It seems logical that this wouldn't be possible, but an accurate reflection of the business hours in confirmations would have been nice.