Customer Reviews for Storquest Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Storquest Self Storage
I thought the blankets for the move were bought. They said they may be at other locations not not at theirs because they're just a drop off locale. I had to return them after the move.
Everything was great. Moving is always a difficult process and this process was very simple and organized!
Staff was great and efficient!
I'm being charged extra for not putting extra gas in the van rental I drove 3 miles (3.5 miles at the very most)
I had a confirmed appointment for 8:30am pick up, but the office didn't open until 9am. It seems logical that this wouldn't be possible, but an accurate reflection of the business hours in confirmations would have been nice.
Kelly was exceptionally helpful and friendly. She made the experience quite positive.
I was impressed by the staff. They did a great job!!!!
The woman that helped me was efficient, friendly and knew her stuff.
I was disappointed that the truck did not have a full tank of gas, so our first stop in a busy day was the gas station.
The truck wasn't clean, and it smelled bad. Upon getting to the location, the attendant wanted to give me a bigger, more expensive truck than what I reserved...and finally got the van I ordered. The gas gauge wasn't quite full, but the contract marked it that way ahead of time. I feel like I put more gas in than needed. I would not use this Uhaul site again.
I completed all the information online to speed up the pickup process. Uhaul changed the location I picked as well as the time. When I got to the new location, they had none of the information I added to speed up the process. It took 30 minutes to get the truck. The website says they will pay $50 if the location or time is changed. The person at the Uhaul location where I picked up the truck said I should get the $50 adjustment. She gave me the phone # to call. I did so but haven't heard anything from Uhaul. Disappointed.