Employees at this location are always helpful. Only thing that was a pain was the last couple times I’ve rented trucks there were dirty inside and this last time the lock that was attached to the back to lock the truck was broken and wouldn’t lock, so late at night I had to find a store and buy one. Not a huge deal but was inconvenient. I still would recommend this location regardless.
Constantinos P
Westlake Storage Solutions Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thousand Oaks, CA 91320
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkMy reservation was for 8 am but They opened late and got a 30 min late departure with my trailer. I had to go get the trailer from the storage area about 1/2 mile away and return it there as well.
Kevin MI belong to a group and others are asking about my trip and where i got the trailer for the to haul the floor pan back to N California
Carlos RWhen I went to refill the gas, the gas mileage gauge didn't reflect the new fuel added, and the needle barely moved. This should be checked.
Leonie MClean the facilities and trucks! Make sure they don't leak water on the inside! I lost the contents of 3 boxes that got wet from a leaking roof! And return phone calls . I called and left messages and got no return. Also give the entire contract to the renter not just one page that the type is so small you cannot read the numbers without a magnifying glass! I will not rent from them again!
Linda B