Customer Reviews for Tacoma Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Tacoma Auto Sales
I returned the truck on the same day, and I was getting calls from Uhaul two days later asking why I hadn't returned the truck yet. Everything else was good, but it was annoying to keep telling them ai had already returned the truck.
No body there answers the phone ever...I feel out of the truck drivers side because there is no sign that says to watch your step and it is a long step down if you are short...I had to go to the hospital my leg was bruised purple and blue from knee to ankle and doctors ran several tests cause they were sure it was broken, it turned out to be just bruised on the bone inside and very painful and could take up to 6 MONTHS to heal...I have tried to reach someone there at the office ever since but nobody answers and nobody returns calls...I left the truck off with the keys inside along with a message on the answering there at U HAUL and all I ever got back was a bill of over$100...This is crazy! Please have management contact me at 818 205 6238 Alice Quintero, regarding this matter, thank you.
My Pick up location was Lynwood, I took a cab to the location from the airport to find my truck was not there. That was the first $50 wasted. Then I needed to catch another Cab to the next location to find it was not open for another 1 and a half hours.
I chose the Lynwood location because a early pick up was crucial.
All up I waster $70 dollars in cabs and 2 hours of my time!
Customer service was top notch, very friendly and professional. I would totally come back in the future. Thank you so much!!
Socorro Perez Garcia
They gave me a very unsafe truck to use. When I was driving especially on the hwy it kept pulling to the right almost causing me to get into a couple accidents with my family in the truck with me. I was very unhappy with that they should always check there vehicles out before renting them to people.
Great people, very helpful.
Everything was great! Customer service was really helpful
I was supposed to get my rental truck at 9:30 and the employee didn't arrive until after 10. At that point, I had already called and spoke to someone at the 800 #. He advised the person would be arriving in 5 minutes, but that didn't happen. 25 minutes later, we called again and while speaking to a woman at the 800#, the employee pulled up and only walked over to the office. He was acting like there wasn't a sense of urgency and like he hadnt completely ruined our schedule that morning. Customer service was unacceptable.
Thank you for the great service ! The over all process was hassle free no waist of time .
Awesome service ! No waiting