Customer Reviews for Tacoma Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Tacoma Auto Sales
I was supposed to get my rental truck at 9:30 and the employee didn't arrive until after 10. At that point, I had already called and spoke to someone at the 800 #. He advised the person would be arriving in 5 minutes, but that didn't happen. 25 minutes later, we called again and while speaking to a woman at the 800#, the employee pulled up and only walked over to the office. He was acting like there wasn't a sense of urgency and like he hadnt completely ruined our schedule that morning. Customer service was unacceptable.
Thank you for the great service ! The over all process was hassle free no waist of time .
Awesome service ! No waiting
The truck was not clean at all, very rude people, I guess you get what you paid for.
Alquile una camioneta y estaba sucia creo que no la revisaron antes de entregarla yla gasoline en la hoja que me dieron decia que tenia 3/4 de tanque y en realidad tenia poquito mas de 1/2 tanque,y yo se las entregue limpia,y con el tanque de la gasoline casi lleno gracias.....
Internet system was not working. Location did not have access to my reservation. Hand written sheet given, when returning usual truck no one was available. Received email receipt with overcharge. Now I have to spend additional time calling to get this fixed, very disappointed. Very dissatisfied this time around.
The frist guy that help me try to locate my so called lost truck, I dropped off on 11-8-14. I had to call the police on him until the ower arrived to fix the problem which all the first man needed to do is look on his desk like I suggested and look for my paperwork. He did not even know his location was a 24 hour drop off point. Ugh!!!
What a horrible man at Tacoma Auto sales, we had our truck set up as a 24hr rental and he insisted that we brought the truck in asap! we were moving from Rialto to Downey. Obviously he was in a hurry to rent it to some one else. Not only that but when we brought the truck back he kept insisting that we did not bring the truck back with the right amount of fuel though I showed him paper work and pictures that proved I was correct, on top of that he went ahead and and claimed I went over the required mileage when I only used 64 Miles out of the 70 miles I was offered. He basically tried to find any loop hole possible to scam us for extra money money. i will never do business at this location again. This Review/Comment is getting copied and posted on yelp to help inform others. Who knows what other innocent people might have fallen for his scam