Very good customer service. Best one I been to by far. They should get a raise and how they treat customers so well.DAVID M.
Trailer Rental & Towing in Cudahy, CA at U-Haul at Atlantic Ave
Cudahy, CA 90201
(Between Firestone & Florence)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Cudahy, CA 90201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
More employees for less wait time.Kevin P.
Have the equipment clean well maintained and with fuel ready to go. Try to check the tires that could avoid an accident a break down which in my case took hours and I wasn't able to get a hold of road side assistance. I had to call for help and use my own membership. Try to have road side assistance ready help. Customer service took close to one hour to assist me with just a change to my reservation. Please try to assist people quicker. The service I received at the Lynwood location on Saturday was really unprofessional. The person trying to figure out why my reservation wouldn't come up on their system was basically turning me away sending me to another location when I kept telling her the customer service agent sent me their which ended up being the wrong location and I Uber my self there and she kept telling me go to the other location where they have ur equipment. I told her to just give me the biggest truck they had because I originally reserved a 26 footer. Since the time was almost closing time I couldn't get to the other location quick so I told her that I will take the 20 footer she rolled her eyes. I'm paying for a service which employees the people assisting customers so why treat customers as if it's a bother to them. When I dropped off the first truck after my tire popped the agents assistance were very professional and helpful. U haul needs more professional agents like these gentlemen's. When I picked up the second truck at the Cudahy location the agents where very professional and helpful. But the vehicle was not clean and no fuel when I dropped off my truck my gas was full I lost time and I wasn't able to move all my stuff as scheduled I dropped of my husband at work late. Today I dropped off the truck at the Cudahy location my husband had filled up the gas tank thinking I had to return it with gas and I told the agent receiving the truck and right away I had not finish my sentence when she interrupted me by saying we don't reimburse you for gas you shouldn't have filled it up and she gave me my total I was like wow what a great customer service you know she should of just tried to listen or try to find a solution but no instead she just technically didn't care about my situation.CONSUELO M.
Wished we could have returned to the location we are moving to instead of the location we picked upErika R.
Don't use security public storage at 5601 southern Ave to request a car hauler. That's where I reserved and was not able to acquire a trailer. Was never able to get through on the phone and was lucky they have one at the location in CudahyJONATHAN L.
listen to the customer with the fact that the light wasnt working properly for the safety of my family and other drivers as well also was not happy with the online services that didnt not reply to my walk around check out filling out process where i noted the problem in the first place. it made me lose another day of work and put me on a straight drive with twins new borns and my nine year old daughter.Luis Fernando A.
you are doing so well.Ricardo L.
More communication with customer. Be more thorough with what they are charging. And go over terms of rentalKOUE Y.
Best customer service I've had at a uhaul.. I will keep coming backANDREW S.
Staff is awesome. I didn't catch their names, the person handling the front desk at 7am on 03/26/21 and the person processing returns around 3:30pm were both very helpful.Victoria G.
Customer service bad next time I will go to other location guys calling me a loll asking me went I'm going to take truck back and contraJuan Jose A.
They have great customer service and professional with the customerANDREW S.
Everything went good was in and out in 20 minutesSCOTTY V.
Staff did a great job. Maybe faster service.Zenaido Z.
The gentleman working there are very rude and they just dismiss you and any questions. They do t try to help.ANA E.
I was very disappointed with this location. I moved to a different city 75 miles away driving a speed limit or less with this truck it took me almost 3 hours one way.I decide to rent a uhaul with the mentality to returned back to the city that I was moving too. But, for my surprise this Particular location it seem is manage by a third party owner that have he's own policy. The reason for that is because he do not allow me to drop off on a different location. In order to be able to rented it must had to be return to the same location. That made my move very hard and Spence due to the fact that I had too drive back 75 miles in order to returned and take back a commute in order to get back home. Honestly that a bad expectation for a company that stand up to make a move smooth. After all I ended up with a almost $500 dollars bill due to the extras miles that I shouldn't had to drive on the first place.. over all very disappointed with the way how he manage he's own policy.Victor F.
Very nice people!!JESUS Manuel A.
Best customer service I've had a in long time at uhaul. Will definitely use them again in the futureANDREW S.
My check in location was moved which did not reflect on my account so I could not check out the truck without going into the office. Once I went in there, the man working inside was rude and wouldn't let me explain my situation. Then I was overcharged for an estimate. This whole situation further delayed my time frame to move because of the lack of communication between my vehicle being reservedYOLANDA R.
Have more staff at the end of the month.ISMAEL C.
First of all I was not told the hours the location would be open. I asked for 8 hours to move online and when i got there I was not given the truck until 9:30, and the service desk told me that they closed at 5 pm and told me if I can bring it back at 4:30. I told him that was cutting it close and he said to bring it before 5. I brought it back at 4:55 and the service desk guy closed the door and did not let me back in. He said to drop off the key. I was charged two full days. That's a rip off. Service Desk person could have taken me in. but instead wanted to charge me an extra day. This is not fair and I will make sure others will not use Uhaul in the future and use honest services like Penske. I should have only been charged one day.Oscar L.
I was supposed to have his truck one way for two days instead they're only able to get me one day and return to same location So I figured you give me a price drop nope they refuse to horrible location horrible experienceRogelio R.
I had trouble getting the discount that was mentioned on the website. It took quite a while to get the discount after phone calls to corporate (no help there) and trying to use the online system.CLAIR W.
Juan was super helpful, and things went very smoothly.Christopher A.
Customer service is horrible at this location. We had a bunch of eye rolls from your employees for simply asking questions. They were mad because they couldn't find the key to my rental. Rude employees. Horrible service.lorena A.