Dollins Enterprise (U-Haul Neighborhood Dealer)

Dollins Enterprise (U-Haul Neighborhood Dealer)

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Address

2891 Richmond Rd
Lexington, KY 40509

(859) 269-2248

Driving directions

Details

Standard Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: 8 am - 5 pm

Special Operating Hours

Features  

  • 24 hour dropoff

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Trailer Rental & Towing in Lexington, KY at Dollins Enterprise

Moving to or from Lexington, KY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Lexington, KY, 40509 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Lexington, KY

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Lexington, KY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Dollins Enterprise!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Lexington, KY, 40509. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Dollins Enterprise provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Lexington, KY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Lexington, KY online today!

Trailer and towing supplies

Buy a trailer hitch
U-Haul trailer hitches

Enter your vehicle information and we'll help you find the right trailer hitch.

Buy a hitch ball or mount
Hitch balls and mounts

Buy standard and specialty hitch balls and mounts.

Buy hitch wiring
Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

jeremy p. on 10/3/2014
Rating: 2 out of 5 stars

The starting miles was off by around 60. I called and they readjusted the mileage, but instead of adjusting my starting mileage they adjusted my ending mileage. So the next guy who gets this truck is going to have an incorrect starting mileage. If he doesn't notice this then he will be over charged just as I was.

GARY C. on 9/29/2014
Rating: 5 out of 5 stars

Very courteous and professional. Iin and out in les than 5 mins. both pick up and return. Fantastic !!

CONNIE P. on 9/16/2014
Rating: 3 out of 5 stars

Mileage was way too high and I was charged an extra day because I was 4 hours late getting the truck back .I should have been charged only 1/2 day for the 4 hours because I had a little trouble with unloading , but the truck was well maintained and clean.

ASHLEY T. on 9/11/2014
Rating: 3 out of 5 stars

Get a location in Georgetown or closer to it.

Andrew R. on 9/6/2014
Rating: 1 out of 5 stars

Horrible truck. Broken gas gauge. Transmission problems. Wouldn't start for us twice. Very expensive for a 1980 GMC piece of junk. Never again. I'll go to Penske.

THOMAS G. on 9/5/2014
Rating: 4 out of 5 stars

Clean out the back.... It wasn't swept.

jack m. on 9/5/2014
Rating: 4 out of 5 stars

They doa nice job, very cooperative

KAUSTUBH G. on 9/1/2014
Rating: 5 out of 5 stars

Very friendly staff. Very fast service. I had my reservation done online, and the pickup process took less than 2 minutes. The gentleman on the front desk was very friendly and attentive. Best u-haul experience so far, have been to over 15 u-haul locations.

LINDA C. on 9/1/2014
Rating: 3 out of 5 stars

Staff very friendly and extremely helpful. Wonderful doing business with them. Equipment topnotch

Jane B. on 8/19/2014
Rating: 5 out of 5 stars

Very satisfied!!! Excellent service

LORI F. on 8/18/2014
Rating: 4 out of 5 stars

There were two workers, one doing all the work and an older man who would sleep and direct all customers to the younger worker. The inside office area was dirty and run down.

Steve C. on 8/15/2014
Rating: 5 out of 5 stars

Very Fast Check In

VANESSA J. on 8/14/2014
Rating: 5 out of 5 stars

Personnel was very nice and helpful.

JOHN S. on 8/12/2014
Rating: 1 out of 5 stars

The action I would take is to fire the staff that was working on Thursday, August 7th. The young man that worked on my contract was rude from the start, didn't want to adjust my contract to add the insurance that was missing, was very testy about helping me with furniture pads, and helping me back out the 26 ft truck. The contract said that I had a half a tank of gas but as I pulled around the block I found that it was empty. I came back to tell the young man that it was empty and he said that someone siphoned the gas and stole it. I asked him to fill it up and he said for me to and he would adjust my paper work on the computer. After filling up, I dint feel good about not having the contract correct so I called him up and told him that I was bringing the truck back and that I needed an updated contract. When I came back I asked the older man that was working if he he was the manager he said no, I asked if he would get me the manager's phone he said he would. I asked when I could get it and he started yelling and cursing at me and told me to get out and that he wasn't renting to me. He then proceeded to call the Lexington Police and tell them that they had a belligerent customer. He described me to the police as 40, white, or maybe Mexican. As he continued to berate me verbally then the young man came in, adjusted my contract with correct fuel, insurance, and credited the pads. The old man was still yelling as I was leaving the u-haul office. I have never been treated like that in the past and all I wanted was a corrected contract that had what I was expecting. I will be filing a better business bureau complaint. Additionally, this may be coincidental but my fuel was stolen again at my residence that night after I just fueled a half tank. I think u-haul should have lock gas caps to avoid this if they know this is an issue. Please call me at 859-559-8171 for more details if needed. Thank you.

RACHEL G. on 8/11/2014
Rating: 5 out of 5 stars

Very easy check out and return. We use this location to rent a pick up truck anytime we need to haul something. They're great!

LINDA M. on 8/10/2014
Rating: 3 out of 5 stars

Got signed in very quickly, got finished up when returning very quickly. Good service and friendly staff

JEFF L. on 8/4/2014
Rating: 3 out of 5 stars

My intention was to rent a 6X12 trailer in Ona, WV and return it there as that is where I live. I was disappointed as I ended up renting it from a location in Lexington, KY. I didn't realize that this size truck was so desired by others. It was the largest one you have available so that is why I chose it. I also didn't want to pay the rate of a one way trip which is pretty expensive. I like dealing with U-Haul and my experience has usually been satisfactory but having to make a trip all the way to Lexington was a little irritating to say the least.

Corey H. on 8/4/2014
Rating: 3 out of 5 stars

The customer service was lack luster at best. Not only that, but I'm quite sure they upcharged me on the mileage. When I stopped to get gas less than a mile away I was at 99,913 miles. When I checked out they had the mileage returned was 99,919. I mapped my route out and it states that it was 11.3 miles. However my receipt states that I went 17 miles. I wouldn't use this place as it seems shady and disappointing that they would cheat you out of more money when you're already paying for a service at a particular price.

LATOYA D. on 8/3/2014
Rating: 1 out of 5 stars

This location didn't tell us the exact location to drop off the uhaul. We did call the 1-800 number and no one answered. I didn't know where to take it so I drove the uhaul back where I rented it and was willing to pay the extra mileage to do so. I thought that was the right thing to do. The rental coat me $259.70 and the extra mileage was about $125.00 for a total of $384.70. When I called to check my total bill was $585.00. I asked to talk to the manager and they gave me his number. I called and explained the situation and he told me he would call me back in 30 minutes. 7 hours later and I didn't hear from him. I tried calling him back and got his voicemail. I left a message and one week later, I still haven't heard from him. This will be the last time I use uhaul. I will tell everyone about my experience with this location. The only thing I got from his workers was a stated policy that uhaul has that was advantageous to uhaul and not the costumer. Furthermore, they could have saved me one months free rent on a storage building that I had to pay ($200.00) for. They didn't tell me anything about that which brought a total out of pocket $785.70. I have always used uhaul for every move I made. I will not use them anymore. Management at this location is a sad case because they can't handle a problem if you have one. Signed Still upset

EDWIN T. on 8/3/2014
Rating: 3 out of 5 stars

I only needed the truck for about 30 miles but for some reason the truck I had reserved a week and a half earlier was not available in my entire county. My reservation was changed to Lexington ky 35 miles away. Basically I paid to drive a truck 32 miles before I could even use it as well as 32 miles to return it. Next time I believe I will go with another company as this is U-hauls fault. I have 6 locations here within 10 miles of me and not a one had a truck. I think U-Haul should refund those 64 miles I had to drive to another county. We know that won't happen so I won't be using them again.

James N. on 8/2/2014
Rating: 1 out of 5 stars

I'll Be Calling The 1800 Number Soon. I Was Charged A Days Rental For Twelve Hours. I Reserved The Truck For A Day, For 24 His, And Was Told By The Location Personnel I Had It For 12. The Location Personnel Didn't Even Feign Concern Or Understanding. He Was Rude, And My FriendsAnd I Rushed AndLabored So The Truck Could Be Returned By 2Am.

Lee H. on 7/31/2014
Rating: 5 out of 5 stars

Convenient and professional.

Shelley B. on 7/30/2014
Rating: 5 out of 5 stars

Show how to work the latch in the back. I didn't have a problem with it but can see how others may.

CHRISTOPHER S. on 7/28/2014
Rating: 2 out of 5 stars

Empty bottles and trash in truck. Poor customer service. Would go out of my way to avoid that location.

MARK F. on 7/27/2014
Rating: 1 out of 5 stars

found out trailer lights connection didn't work till I got home.... had to sand of the dirty leads myself to get it working. was told that they would have hitch if I had receiver (from central) ... but people at pickup point had to send me to Lowe's to spend $26 to get hitch. lug nuts rusty... worrisome...