The reason I said no to the final question DOES NOT REFLECT on the personnel working there, but the fact that U-Haul charged me $103.40 for a move that only lasted one day. Not only that, I have a pending charge of $53.40 on my VISA *****7770, which comes to an estimated total of $156.80. I should've followed my instincts and gone to Enterprise. The next time I move house, I definitely won't be using U-Haul. And while I won't go on a smear campaign, if someone asks me about my experience, I will tell them the whole truth and nothing but the truth.... Too bad, my wife and I had planned to use your services for our next move, as well as recommend your company to others. Not gonna happen. Not anymore. In the future, be more forthcoming regarding your rental charges. I am extremely disappointed.
Moving Truck Rental in Lexington, KY at U-Haul Moving & Storage of Lexington
Moving to or from Lexington, KY 40505? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Lexington.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Lexington
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lexington, KY.
Cargo vans and pickup truck rentals in Lexington, KY
U-Haul cargo van rentals and pickup trucks in Lexington, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lexington, KY 40505. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The staff at Uhaul 1200 New circle was very helpful and professional. The truck was great and rode smooth all day. Thanks again Also could you please tell the Tennessee dot to fix their potholes on I75. Wow. Thanks Uhaul I highly recommend you.
Trailer marker light was out. When I returned the trailer it wasnâ€™t checked in properly and I was notified a week later that I still had it and needed to return it. Resolved, but annoying.
The dolly was in the back of the truck rolling around and not secured and the moving blankets where unzipped and falling out. I explained this when I returned the truck and was not charged even with the green tabs being broke.
All the employees I interacted with were patient and respectful. I was very pleased with my experience.
Customer Service was very poor. They didn't put a lot of effort into helping me. They were playing on their phones while talking and helping me. I accidently got a furniture dolly instead of the appliance dolly and it took 20 minutes to switch out and return.
Van was a little muddy. It got on our furniture when we moved it.
The New Circle Road location is doing an excellent job with protecting their customers and employees from Covid-19. Only one customer is allowed inside the building at a time. They have hand sanitizer and Lysol wipes out for your use. The floor is marked with tape for social distancing and their procedures are designed to keep you safe.
Why was I charge for gas when I returned this with more Gas than I picked it up with?
Trash in door pockets probably from previous person. But clean other than that
First we was unable to obtain the vehicle at the specific time because the online system wasnâ€™t working correctly and could not get the lady to assist us at location. Then after a hour late pickup then I see UHaul has charged me for after hours drop off of 20.00 dollars. The truck was reserved for 4 hours and was dropped off earlier than the 4 hours plus it was an hour late picking up I donâ€™t think the 20.00 dollars should have been charged! Poor service and overcharging customers. Not a good way to conduct business
I wont recommend this place for no one, because of POOR CUSTOMER SERVICE, there was a lack lady working in this location that she dont show any respect to no one, and customer service is number one key to every business, next time, I will not give her any room to operate because am a respectful person and there no one I will allow this lady to repeat this unscrupulous behavior to me, I will go to that location again and again, because I really love Uhaul.
When we picked up the U-Haul in Lexington, KY, it was raining very hard. The young man who hooked up the U-Haul was very polite, patient and very courteous as he worked in the rain. He was concerned that we weâ€™re ok and was very concerned about our welfare. We cannot remember his name, but we want you to let him know how much we appreciated his PROFESSIONALISM. Rev. Dr. Daniel Brown .
Rude female worker
Under the current situation I thought that the 2 employees that were working there were very helpful and nice
It seemed to me the attendants at this location had racial bias toward us due the the fact we are white, although in the eyes of GOD we are the same in need of the LORD JESUS CHRIST.
I was quoted $48 for EVERYTHING! IT COST ME $78 PULL THE CALL WHEN I RESPONDED IT. I WASN'T TREATED FAIRLY
Only charge fo the miles the Constermer uses. Something the Constermer is not sure as to how many miles they will go. So Iâ€™m saying donâ€™t ask how many miles the Constermer is going,And put that on the charge.
Girls were friendly and very helpful
Great customer service! Thank You ~
Nakida always goes over and beyond with their customer service!!! We use them once a week for our business!!!
The guy who hooked up the trailer didn't tighten the coupler, and the trailer came loose in the middle of man o war when driving it to pick up the stuff. Thankfully it didn't damage the vehicle, and it had been swaying for about a mile, so everyone else was giving it a wide berth, but it was an extremely dangerous situation that never should have happened.
Rented many times from this location and my key complaint is always customer service at the front counter. During peak rental times there is always a line and one rental agent. The vehicle pick up part from the gentleman at this location is always above and beyond whatâ€™s expected and even returning it today he provided excellent customer service.
The location was extremely busy, and operating in inclement weather. Everyone I dealt with was professional, and polite.