City Center Self Storage (U-Haul Neighborhood Dealer)

City Center Self Storage (U-Haul Neighborhood Dealer)

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20 S 4th St
Pittsburgh, PA 15219

(412) 208-4760

Driving directions

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Standard Hours

  • Mon-Sat: 9:30 am - 5 pm
  • Sun: Closed

Special Operating Hours

Storage access

  • Mon-Sun: 6 am - 11 pm


  • 24 hour dropoff

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Customer Reviews for City Center Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of City Center Self Storage

Overall rating: 4 out of 5 stars

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Dennis S. on 8/22/2015
Rating: 4 out of 5 stars

Work better to accommodate location preferences especially when reservations are made well in advance.

PATRICIA S. on 8/22/2015
Rating: 3 out of 5 stars

Not as impressed with the Pittsburgh location.

Bem F. on 8/19/2015
Rating: 1 out of 5 stars

When I first got there I had to wait outside for half an hour because no one was at the front desk & the door was locked. Their prices are nowhere near what they advertise & the guy @ the front desk tried to have me drop off the truck on the north shore. If I would have done that I would have been late for work. Overall a very unproffessional place.

DOUGLAS C. on 8/17/2015
Rating: 3 out of 5 stars

Had to stand outside for nearly 15 minutes before anyone came to the door to help us. While the person was very nice that eventually came he had been in another area of the building fixing sprinkler heads and there was no one else in the store to receive the truck.

paulo b. on 8/15/2015
Rating: 5 out of 5 stars

Very good deal.

Christopher B. on 8/11/2015
Rating: 4 out of 5 stars

I ordered a dolly online but there were no dollies available when I arrived. Fortunately I didn't need it that badly, but it shouldn't have happened and I wasted money on it.

CHARLES W. on 8/11/2015
Rating: 4 out of 5 stars

person was very helpful and asked me about storage needs, other moving needs.

JAYON W. on 8/6/2015
Rating: 5 out of 5 stars

Great tips from Nick too

SCOTT M. on 8/3/2015
Rating: 4 out of 5 stars

Just a drop off location. There was no one onsite. I dropped the haul truck and placed key in drop box.

KAREN L. M. on 7/27/2015
Rating: 3 out of 5 stars

Difficult to get to but the ease of drop off was good and there was security since it was after hours. I would have been a bit more uneasy if I had been alone.

JAMES W. on 7/20/2015
Rating: 4 out of 5 stars

After fighting with U-Haul about getting equipment at this location that I had reserved 1 week in advance, I was sent an hour our of Pittsburgh to find equipment not available. Once the central U-Haul office fixed this mistake was I able to pick up the correct equipment at this location. Your representative at this location - Julie - was extremely helpful and courteous in our dealings and should be commended on making the rental at this location extremely easy and relaxing after U-Haul central boloxed up the rental in the first place.

Andre M. on 7/8/2015
Rating: 5 out of 5 stars

Nothing nick i believe his name is was excellent..and the van was extremely clean

MELVIN B. on 6/27/2015
Rating: 4 out of 5 stars

Nothing. Good experience. Thanks

JOSEPH F. on 6/23/2015
Rating: 4 out of 5 stars

Very good service

GEORGE C. on 6/16/2015
Rating: 3 out of 5 stars

The drop off location was supposed to "read the notes" on my rental and that an adjustment would be made for the inconvenience? And I was not going to be charged for any mileage overages. No adjustments were made and mileage was charged.

Suelynn S. on 6/6/2015
Rating: 5 out of 5 stars

Everyone was very helpful, patient and friendly. Folks went out of their way to make sure everything I needed was in place.

DHRUV S. on 6/1/2015
Rating: 1 out of 5 stars

The thing is I drove my vehicle for just 11 miles and I am being charged for 61 miles. the total mileage was 1428 miles when I dropped the vehicle off and when I saw the report, it said 1478 miles.

Brian C. on 6/1/2015
Rating: 5 out of 5 stars

Hi, Nick was very helpful with his assistance and vehicle rental customer service. I will definately use this location at my next time of need. Thanks, brian

RONALD K. on 5/13/2015
Rating: 5 out of 5 stars


Michal B on 7/2/2014
Rating: 5 out of 5 stars

Julie provided excellent customer service. She was so helpful. She went beyond what was expected. Please thank her for us. Michal and Lauren Belayneh

Lisa G on 12/26/2013
Rating: 5 out of 5 stars

The lady that helped me was wonderful and so helpful. She took her time to go over everything showed me around. The customer service was awesome.

Chris H on 5/12/2013
Rating: 5 out of 5 stars

Great customer service and very helpful with getting me into tr storage unit I needed.