Customer Reviews for City Center Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of City Center Self Storage
I've scheduled on line before but this time they gave me no drop off location address. I had to research and call the facility myself. This should all be included when scheduling. Not a smooth experience
The girl who processed the transaction at City Center Self Storage was very helpful and an asset to your company.
The cost to rent was affordable and I thought it was a good value for the services I needed.
I will certainly contact City Center Self Storage/UHaul again for my moving and storage needs.
Cab of the truck had some left over garbage in it and smelled strongly of stale cigarette smoke. The back of the truck also dirty and hadn't been swept out.
This was by far the best U-Haul rental experience I have ever had. The people were nice, the equipment was clean, and there were absolutely no issues. Thank you so much City Center Self Storage! I will definitely recommend you to everyone I know!
Office was locked when we arrived during regular office hours. Had to wait several minutes for somebody to come to the door.
Best uhaul experience! Made my moving a lot easier! will definitely do business again with them in the future!
Have equipment available for making a move.
This location was much better. Friendly customer service; we were in and out quickly.
Julie provided excellent customer service. She was so helpful. She went beyond what was expected. Please thank her for us.
Michal and Lauren Belayneh
The van I had reserved was not available and Nick was very accommodating to make sure our needs were met. He is a wonderful dealer for Uhaul.
pick-up location was to be at pleasant hills u-haul center was changed 6-18-14 not happy
The interior of the truck was quite dirty and smelled of cigarette smoke
A WONDERFUL experience, I highly recommend this location as they made the pick-up and return extremely easy. Also the U-Haul unit was extremely clean. Would definitely use this location again and recommend it to anyone in the Pittsburgh area.
Drop off after hours. Well lit and easy to access
I give the highest recommendation to the City Center Storage U Haul service. Top of the line customer service, super friendly and incredibly quick and efficient transaction. The van was in excellent and clean condition.
Was very rushed checking in. Didn't go through the paperwork or drop off - besides where to put the key.
Individual at city center was very courteous and friendly.
Keep up the good work. I was in and out, no muss no fuss; plus the staff member was pleasant to deal with.
Get more trucks at Center City Self Storage. The staff was great and the location cant be beat
Excellent, helpful, knowledgable staff!
The lady that helped me was wonderful and so helpful. She took her time to go over everything showed me around. The customer service was awesome.
Great customer service and very helpful with getting me into tr storage unit I needed.