Customer Reviews for City Center Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of City Center Self Storage
Nothing. Good experience. Thanks
The drop off location was supposed to "read the notes" on my rental and that an adjustment would be made for the inconvenience? And I was not going to be charged for any mileage overages. No adjustments were made and mileage was charged.
Everyone was very helpful, patient and friendly. Folks went out of their way to make sure everything I needed was in place.
The thing is I drove my vehicle for just 11 miles and I am being charged for 61 miles. the total mileage was 1428 miles when I dropped the vehicle off and when I saw the report, it said 1478 miles.
Hi, Nick was very helpful with his assistance and vehicle rental customer service. I will definately use this location at my next time of need. Thanks, brian
I thought I was making a rental at the Liberty Ave. store but found out the transferred me to a place about 5 miles farther away. At the 4th St. store the attendant didn't know anything about the cardboard boxes I supposedly had paid for but he did give me some anyway. Had to scrape ice and snow off of the truck.
Our experience was great. The woman working there was so helpful and friendly. She made our experience so much easier. I would highly recommend their services to everyone!
Great service. Fast. Easy. Good price. Vehicle in good condition. Pleasant experience.
Very clear directions/instructions given over telephone by Jennifer. Made the transaction extremely easy.
Julie provided excellent customer service. She was so helpful. She went beyond what was expected. Please thank her for us.
Michal and Lauren Belayneh
The lady that helped me was wonderful and so helpful. She took her time to go over everything showed me around. The customer service was awesome.
Great customer service and very helpful with getting me into tr storage unit I needed.