Customer Reviews for Golden State Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Golden State Storage
while both my pick-up and drop off locations did an excellent job, my "pre" pickup experience (reservation and induing phone conversations) was not even close to acceptable and/or the service I have come to expect over the years. I have been doing business with U-haul for years and that was perhaps the worst customer service I have ever had... made me question u-haul as my preferred truck - van and trailer rental company...
Great customer service! Very friendly.
clean the windows on the van. This is the 4th time a rented a truck this year. Different locations, but always the same. Filthy windows.
truck was ready on time.Staff was great
The facility was clean. Service was prompt and helpful. Free coffee was available.
The manager was friendly and very accommodating. I realized that I needed a slightly larger unit and the manager got me one without any trouble. The facility is clean and easy to navigate.
Truck was strategically placed for easy exit. Store/office was very clean. Manager friendly and efficient.
Good service n van ran very smoothly
Brian is an amazing service person at this location. We are very happy to do business with this location. Highly recommend!
Storage personnel were great and the facility meet my needs. Uhaul promised the first month free, which was a lie.
They could not serve my needs because they did not have the size of storage room I wanted. The woman was helpful and gave me numbers to call for other golden state storage locations..
Found place closer that would check in truck also
My reservation was made together with a drop off point for the U-haul rental. I was notified that the drop off point was changed and so I chose a closer storage facility to the new drop off point.
The staff was friendly, helpful and cheerful.
The owners were very pleasant and helpful. The facility is well maintained, clean, and in great condition. I highly recommend this storage facility.
Great customer service. Easy to move in, clean and good access.
I received GREAT service at Golden State Storage in Camarillo. Storage is safe secure with easy access, rental trucks are clean, everything is reasonably priced. Thank you Golden State Storage!