The location was no problem,however it was not the location I had expected to return in Lewes DE. I was told I could not return it to the first 3 places I tried and I did not know this until day of return. I booked well in advance and was expecting to return within a few miles of destination. This was 1/2 hour away. I will never rent again without a definite return place.
JAMES S
Customer Reviews for Absolute PDR LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was not clear where to park the truck, or return the keys. The app didn’t work and timed out in the middle of the return process and I had to call customer service to confirm receipt. Couldn’t upload any photos. Whole process took almost an hour for no reason. Would never pick this location again.
Rebecca ZDon’t touch anything. They are great the way they are. So is my drop pff location Morton Electric!!!!!!
Ken EDwayne was excellent!! Very friendly and helpful. Definitely would recommend this location!
Tina CNo one is in the shop at regular time
TODD KAuto Hauler availability could be improved
Scott M