This drop-off is in a "sketchy" part of Milwaukee - an run-down and dilapidated warehouse district. While signs were displayed that the drop-off location was open, the actual drop-off location was not signed well. The only indicator was the key drop-off box attached to the building wall. I was lucky that someone was present to hand the truck key to and explain how my drive was.
ANTHONY E
Customer Reviews for All Around Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly staff. Made it easy.
Dave BPut name on door
Darryl FAt arrival I was given minimal instructions and when I returned after filling my gas tank with more gas then originally given, I was charged a gas fee and an insurance fee I never agreed to.
Michael BAll good
Anthony Pthe staff were very helpful, we got there well after close and they still came out to assist us in the dark with the drop-off and to make sure everything was going smoothly
SAMUEL BIt was the only truck. I got automatically re-assigned here. I was lost at the location as you have to drive around a warehouse with a bunch of different businesses in it so it wasn't clear where to go necessarily. I would've rather rented from a U-Haul hub.
ANDREW HIt was my first and probably the last u haul experience here. I used the service for just 12 miles and they charged me for 100 miles. When I tried to connect they never responded. I tried to call via other phone no then was able to conn connect and was informed there was an odometer issue. This shows the lack of responsibility from their end. U haul app also sucks. Though I received a partial refund after making several calls and of course the mental trauma.
Guru Pthis is a key drop, no real parking lot. a scary location, not a single person around except a milwaukee meter maid who was totally rude even if other drop off locations are farther away use them! DO NOT USE THIS SKETCHY LOCATION!!
Amy CWe received a truck full of white specs, a dirty hanger and some wet water marks. The expectation of requiring us to clean up previous customer's mess is just absurd.
Evan JProvide a truck that doesn’t have an empty gas tank. The low gas light was on when I picked up the truck. I had to drive a mile through a bad part of the city to get gas. Until now, I’ve never felt like my life was at risk when picking up a rental truck.
Scott A