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Tammy B
Customer Reviews for Alternative Tools Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had to drive from Mount Forest to Durham and then back to Mount Forest wasted half a tank of gas
JEFFERY Wno problems
MICHAEL MI had requested a 20 foot U-Haul and on the day I was to pick it up I had to call and be told that day they don’t do 20 foot uhauls at that location. They then gave me a 15foot U-Haul with only a quarter of a tank of fuel. U-Haul should have a policy that it should returned on full upon returning the vehicle and replace what you use and for this reason I refused to put any fuel in the vehicle. If I had received with a full tank I would have returned it with a full tank U-Haul should really review this policy and if you do not have the equipment at that location I should of been notified about that long before I was to pick up they vehicle. I had booked it almost a month in advance and said that it would be at that location I will not be using U-Haul ever again very disappointed.
JUSTIN BGreat Service, thank you
Gayle HUhaul in Durham rented a trailer that they said they would hold for me, so went to Mount Forest and Mo helped me out of a bind. Couldn't be more appreciative of Mo and the whole experience with his company.
RAYMOND SNothing, website booking was good, pickup and drop-off easy, a great car trailer
DAVID MNothing everything was taken care of through Chris and Moe great people to deal with
ROBERT MMake sure when the truck is rented that everything that was ordered is there. I ordered moving blankets and a dolly ,,neither were there and I am charged for them
SHARON M