Assistance on where the truck is and have check paperwork info to make sure it’s the same as the truck
Esther K
Customer Reviews for Autochoice Garland TX LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
24/7 mobile check in
Timothy RThe person was very helpful and polite. Easy process over all.
MARIA MThey could not access account online on their computer. Had trouble doing check in on phone at their location and so did they. They did their best but did not have access to U-Haul system. Very frustrating. Truck had no right turn lights or right brake light. Wiper blades were coming apart. Bad maintenance and safety hazards. Return in Louisburg Ks went smooth and they were very professional.
Linda GThe staff was friendly enough but it just took way to long to complete the rental. Felt like I was buying the trailer instead of just renting it. I don't really understand why it took so long, but it did and it ate up my time in actually using the trailer.
Kimball KI paid for 12 pads and they didn’t have any accessories. I was sent to another location to pick up the pads and when I got there they were already closed. I ended up going to another U-Haul on W. Walnut in Garland, Tx and the general Manager Richard helped us and got us going on the road. Thank you Richard Castro for going the extra mile for your customers.
Alicia D