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Richard O
Customer Reviews for Autoworx Elite LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well the p/s tail light was out, but left note for drop off location. There had been trouble,confusion on all sides, and web page issues that caused issues and feel it needs to be more clear, user friendly in all ways mainly making personal rental selections. Lastly a more visual and bold step by step instructions on how to reserve, options during rental and desired instructions during drop off and whats best practices. Most importantly, the understanding about additional charge for after hours retur
Adam LThis is for u haul only—Messed up our reservation twice!!! It was so frustrating to deal with u haul. Will not use again!
Carmen LOnline I ordered a medium truck, I ended up at a different location, farther away and a small truck. The call center was absolutely NO HELP. Nobody at the location would pick up the phone.
Patricia PTrailer had no brakes
Michael FPick up very easy!
RUSSELL KClosed on Monday and Tuesday
Steven HKeep being awesome
FRANK BVery easy drop off. Very friendly!
jeff F