Customer Reviews for Baldes Auto Sales
(U-Haul Neighborhood Dealer)

Rating:

5.0

A little difficult to find and get into the lot. Not well marked

Rating:

3.0

None. Some of the equipment sitting in tall grass

Rating:

1.0

The person working with us didn’t know how to add a driver to my account and I refused to sign until it was corrected. They told me that as along as we were related it didn’t matter. I did not agree with that statement. I have rented from uhaul a before and this is the only location that didn’t come with me to inspect the truck. They didn’t give me the run down on what to do or how to do it. I fear the new costumers will go here and not be well informed.

Rating:

2.0

Took a while to find someone at this location, feels like a ghost town. The lady was not very friendly nor helpful. She couldn't send me a receipt when i returned what i rented, and she said she talked to someone from another office and they were gonna send me the receipt but i did not receive anything at all. Im very disappointed with this office, i've been a uhaul customer for years and i never encounter an office that disfunctional. I dont think she even spoke English because i would talk to her in English and she would ask me in Spanish for what i said? Fortunately i am bilingual but some people are not that fortunate.

Rating:

5.0

Professional and courteous service!

Rating:

5.0

Excellent service

Rating:

5.0

Equipment seemed a little old and the tires had cracked sidewalls. Equipment held up though and the customer service was great.

Rating:

4.0

Employees where very friendly and accommodating.

Rating:

2.0

Well for this location.. They should let the renter know where it's ok to do the drop off after hours. And there's no key drop box. Nothing was explained. The property had the gates locked. I called several times to customer service and they told me to wait till the a. M hoping i wouldn't get charged the another day. I feel for a 1st time renter it wouldn't be fair for me to drop of the truck at another more suitable uhaul location and be charged extra for doing so..just because this location locks their gates and dont have a drop box. I live 5 minutes away from this uhaul rental property.

Rating:

5.0

Nothing. All good.

Rating:

2.0

Go somewhere else

Rating:

3.0

The first gentleman that came out to greet us said “Oh I thought you were here to buy a car.” When Jake arrived he was very friendly and helpful.

Rating:

5.0

Excellent fast service

Rating:

2.0

The location was changed by uhaul after my reservation. It was not convenient to my location. It was located in a dirt parking lot of a used car/paint shop.