It was nice to meet Goffer (insider)
AMBER L
Customer Reviews for Big C 3
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No personnel available, it was a drop off. No visible Uhaul Dropoff signs, the fruit truck was getting more traffic.
Tom GGreat service and check-in/drop off is super convenient
Robert EI came to rent at this location, it was convenient and the process was easy but this truck was infested with roaches! As soon as I opened the trunk door they all fell from the top and were crawling all around the back. We had to clean it before using it to make sure they didn't get into my clothes and furniture. As we unloaded they were still crawling everywhere. It was so disgusting! They need to disinfect after every use!
jasmine mNothing the uhaul location can do about this. It was a neighborhood dealer with no moving supplies.
LARRY LThey are a third party, and my overall experience was horrible. Communication with U-HAUL customer service was terrible, I couldn't get there right people on the phone. They literally gave me the run around. I was transferred 5 times, and still didn't get transferred to the right folks. I ended up hanging up the phone. Your app doesn't work, and it has glitches. This company make to much money to have a poor built app. Customer services need people who can problem solve.
MARTHA R