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Arron T
Customer Reviews for Convenient Thrift Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No further Comments!👍🤗
Michael JNothing at all. Overall great experience and the staff at my location were insanely helpful. Thank you guys so much!
Rhanel TWhen I pick up the truck I couldn’t see the mileage on the dash the tire pressure was low on the right tire try putting air in it and it still was on the gas was at was all so low when I went to pick up the truck know one was at the place they call me on the phone I thank I need to be refunded for my troubles
Gail DMore clarity of return policy.
Charles HI feel like I should be paid since I became an employee checking in the vehicle MYSELF! What if my phone had not been charged enough, to complete a 25 minute process. We expected a person to check us in since that is what was reflected online. We drove across town for a person!
Michelle MWhen I made reservation on March 27th, I selected Tiger MasterLube as pick up location, then I was notified by U-Haul that I should pick up the rental at Clark Construction, but when I arrived they said there was NO truck for rental, then I was notified by U-Haul to pick up at Convenient Thrift Store, but when I arrived they were not aware of my rental. They eventually delivered a 15 foot truck. Truck ran fine, but after driving 500 miles, I realized that the Brake Lights did NOT work!!!
Patrick L